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Question: Open a CASINO COMPLAIN?
YES - 2 (66.7%)
NO - 1 (33.3%)
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Male TAAADAAA View Public Profile
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« on: April 12, 2009, 01:51:14 PM »

I understand that there is a mutal relationship between casinos and affiliates.  Casinos need affiliates to get more customers, affiliates need casinos for getting paid by introduce more customers to casinos.  As a player, we need some kind of protection also.  I don't know if this is too much to ask for, but I really like LCB to open a section for casino complains only.  And maybe there'll be some LCB specialists that can handle casino complains someday as the forum continues to grow.  Another idea is that if a casino that don't pay, their casinos won't be listed on LCB site, period.

Just an idea

comments,  opinons please LCB members



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Female blueday View Public Profile
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« Reply #1 on: April 12, 2009, 02:33:49 PM »

Its a good idea but you would have to be an "in good standing" member for LCB to take it up on your behalf.  Thats my personal view.  I have experience of people who complain for the sake of it and have no grounds for their complaint.  That would just be embarassing for us to take up a complaint that is unfounded.  Also - there is no guarantee that you would be told the entire story by the "complainee".

As for not listing them on LCB - an affiliation with a casino is an affiliation and despite some of these casinos being bad, players are warned but they still continue to use them.  Surely its personal choice if you have been warned. 

We are warned that smoking damages our health but we still continue to smoke.

Those are my thoughts.

blue
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Male TAAADAAA View Public Profile
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« Reply #2 on: April 12, 2009, 03:25:49 PM »

thanks for the reply blueday,

of course, there'll be some rules before posting a complain once we have a complain section opened. 
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« Reply #3 on: April 12, 2009, 04:02:59 PM »

....if we have a complaint section

And that decision lies with Zuga and LCB Admin
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« Reply #4 on: April 12, 2009, 04:49:48 PM »

The LCB Specialist would need to be the "Liaison" between the LCB member and the casino. They could investigate the complaint perhaps getting both sides of the story before moving forward with any action toward the casino in question.  If the complaint is uncalled for the member could be told. If the complaint is indeed genuine then the LCB specialist follow up with the casino and member till they come to some sort of an answer/ agreement.  Only then is it fair to both parties.  Just because a complaint comes in we cannot assume it is genuine and all thruth being told, as Blue stated so perfectly.  We must treat each member and casino with respect until facts are placed before us to tell us differently.                                 PMM2008
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Male TAAADAAA View Public Profile
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« Reply #5 on: April 12, 2009, 07:22:40 PM »

thanks P2008,

great idea, this is what I would like to have if we actually can have this section opened.  I beleive LCB will continue to grow and get more creditability to both casinos and also its members.  But again, this is just my idea, let see what other LCB members think about it. 


The LCB Specialist would need to be the "Liaison" between the LCB member and the casino. They could investigate the complaint perhaps getting both sides of the story before moving forward with any action toward the casino in question.  If the complaint is uncalled for the member could be told. If the complaint is indeed genuine then the LCB specialist follow up with the casino and member till they come to some sort of an answer/ agreement.  Only then is it fair to both parties.  Just because a complaint comes in we cannot assume it is genuine and all thruth being told, as Blue stated so perfectly.  We must treat each member and casino with respect until facts are placed before us to tell us differently.                                 PMM2008
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« Reply #6 on: April 13, 2009, 12:33:17 AM »

Pretty good idea TAAADAAA.  But I gotta agree with the ladies, trying to verify the truth could be more than a hassle than its worth. 
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