Just to give you all an update:
The casino Rep is claiming that the Martingale betting system was used by Eagle7 , and this is why the fraud department has decided to not pay the player. At the same time accusing the player of fraud , for using this system? ?
So for the sake of transparency we need to clear few things up here.
1. Martingale System is NOT illegal
2. Martingale System does NOT give player an edge over casino
3. Martingale system is NOT fraudulent behaviour
4. Martingale System actually gives casino an edge long term.
5. There is NO betting systems that give players an edge over casino
More info on betting systems, including martingale : http://wizardofodds.com/gambling/betting-systems/
When we confronted the Rep with this, all they had to say was well I tried and finance dept. has the final word and I can't do anything.
Well that just doesnt cut it, now does it? We have also asked the Rep to provide us with the exact rule from their T&Cs which gave them the "right" to refuse to pay the player.
According to their own T&Cs, in reference to the fraud , there is nothing about the betting systems that even them consider as fraudulent, yet alone about the martingale
. So what they now claim as fraud ( no matter how ludicrous that is ) is in direct collision to their own terms : http://www.gorillacasino.com/support/terms#section16
We are still waiting on their reply as well as for the hand play history of the player. Player is claiming they did not play roulette ( as the Rep referred to roulette system being used ), and they claim they played slots and blackajck. Also they claim they did not use martingale system ( not that if they did would make them in wrong ).
I would also like to see how exactly they played , and to inspect their betting patterns. But again I have to stress out no betting systems can break the house. Period.
From what we have seen so far, we strongly believe the casino should do the only right thing here, and pay the player.
I will keep you updated.