I saw a promotion, wager £10 on a certain slot everyday and get £5 bonus max for each day the following next week.
Please bare in mind I started at 11.20PM and finished at 2AM .
First played for the promotion, when wagered I started playing elsewhere till 12.15AM.
Went back to the promotion and played another £10 wager as it was the next and checked T&C's
First day £5 bonus, ty
Second day no bonus so I call staff. After looking into my history they say they can not give me the bonus because I played ONE session so u can only have £5 instead of £10.
They said its like I was going into a cash machine at 11.59 to take out 300 , then wait till 12.01 to take out another 300.
I told him u make me sound like a criminal with that example. If the bank allows u to do that then so be it , it is your cash.
As for your excuse, where does it say that in the T&C's . What If I started at 11.20.PM and played for a solid straight 8 hours, lost or won 1k then logged out. U would not give me a 2x £5 bonus?
Technically speaking no because u played u still played one session sir.
Oh I see, so if I logged and back in again after 12AM I would of claimed 2x £5 ?
But is that not the example u gave a 2 minutes ago about withdrawing £300 from the cash machine?
Er yeah but no but
Where does it say in the T&C's about this?
We can not give u the bonus sir.
With that I was so pi**ed off I closed my account there and then. And told them where they could stick it