OK folks, just had a long and helpful conversation with Jon Barnes from Sports Interaction. I was impressed with how quickly he acted to clarify the situation as well as define the terms and conditions regarding the CASINO20 codes. I am posting, with Jons permission, part of our conversation... And removing the warning regarding this Casino.
It does look like the issues that we had in claiming these promotions came about because the codes were exclusive to a specific Affiliate.
From Jon:
"Hi,
My name is Jon Barnes and I am the Casino manager with Sports Interaction.
There seems to be some confusion about these coupons and in turn the integrity of my company has been questioned - I would like to clear this up now
Firstly Sports Interaction was the 1st online
Sports Book in North America and we have been in business for 12 years next week.
Now the bonuses / codes
These codes are affiliate codes and are provided by affiliates to market our site - they are not intended to be used by anyone else - If a player gets the codes from here or somewhere else they do not see the landing pages and terms of the bonus unless they go through an affiliate that is promoting the site
Our terms are pretty straightforward for both US and NON US
NON US
Terms and Conditions
* This promotion cannot be combined with any other Sports Interaction promotional offer
* Only players located in Canada are eligible for this offer
* One $20 Bonus Per Customer
* $20 applied as Bonus
* $20 Bonus must be wagered 30 times before withdrawal
* The following games do not count towards turnover
* Roulette (All Variations) Craps, Video Poker (All Games) Blackjack (All Variations) Baccarat (All Variations)
* Player must make a deposit to withdraw winnings
* Managements Decision is final.
US
* One $20 Bonus Per Customer
* $20 applied as Bonus with wagering requirements
* $20 Bonus must be wagered 20 times to convert to real money
* The following games do not count towards turnover
* Roulette (All Variations) Craps,
Sic Bo Card Wars and Baccarat
* Player must make a deposit to withdraw winnings
* Managements Decision is final.
The Gladiator code is only for use by players who received the mail and are existing customers.
The reason we have 2 different bonus codes is we have 2 casino products that serve 3 different geographic loacations - 1 = US - another for rest of the world
I hope this clears the matter up and if you have any more qwuestions please do not hesiate to contact me
Our number 1 priority has always been players satisfaction and we have an excellent track record in this department.
Please do not post this message on your forum from me
Thanks
Jon"
From Jimbeaux:
"With your permission I would like to quote your second response, as to the terms and conditions of the promotions in question in my apology."
From Jon:
"Yes thats fine
I will be posting offers here in the futire as we have some great depoit bonuses and free money
Thanks for taking the time to review and I appreciate your fast response
Thanks
Jon "
There was more back and forth as Jon convinced me of the nature of the misunderstanding as well as the reputability of their operation, more than enough to satisfy my concerns and garner both a retraction and an apology.
I am looking forward to seeing a bonus thrown out to the members here so we can visit and discover for ourselves this casino.