maphesto
Newbie
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I got 25 at playfair now. I hade to use different login and email adress to create account. The web page at betfair says 55$ but I got 25, they told me the 55 chip expired after the weekend. They say that the web page wasn´t updated! I am happy for the 25 now!  |
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gofish01
Jr. Member
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I know I'm beginning to sound like a spokesperson for Playfair.. but oh well.. I got a call from Greg this evening and apparently there was a problem with my account.. I somehow had two accounts at casino33 and no account at Playfair.. They had already fixed the problem for me and for my inconvience..(which I had none since I knew nothing about it) They gave me a free chip!! I really do feel good about playing with them.. They have awesome support and the games aren't as tight as all other casinos I've played at.. Good Luck all.. Hope you enjoy the site as much as I have!! Kudos to Greg and Tracy.. they're awesome!! ;o) |
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« Last Edit: October 11, 2009, 09:17:12 PM by LCB Admin »
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I'll worry about it tomorrow!! ;o)
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mrgmomma67
Full Member
Posts: 117
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I had a problem there and I brought it to their attention and I'll tell you what this is one of the best casinos ever, because of my problem they fixed it, reassured me and gave me a free chip of $25.00 now thats customer service, I do believe this will be one of the goood ones, well I am hoping,,,,,,,,mrgmomma67
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casinojack
Casino Rep
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Glad everyone is happy! Good job Greg and Tracey.
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rilla01
Newbie
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hello, I just went to playfair and said Jimbeaux sent me and got $25.00 from live chat. Thank-you so much Jimbeaux
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ghinko
Newbie
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I got 10.00 wonder if I should ask for the other 15.00 lol had fun with the 10.00 so guess I won't
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benco333
Newbie
Posts: 44
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Hi,how do you go about getting a second chance chip?I made a deposit 2 nights ago and Tracy said all i could get was a 400% with a 10 x cash-out.Just wondering.Thanks
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genenco
Hero Member
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Don't ask, you know what's going on!!
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I had to get my account fixed at Casino33 (CJ, you DO have some good people there) and so while the CS was taking my info (They had to wait to fix, but they did fix) and was offered (If I recall correctly) a 300% bonus with NO max cashout..
Maybe you might ask for that..Or I might have been offered that as I have yet to deposit (I'm going to Wally world tomorrow!! I PROMISE!!!)
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PlayFairCasino
Newbie
Posts: 27
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Hi,how do you go about getting a second chance chip?I made a deposit 2 nights ago and Tracy said all i could get was a 400% with a 10 x cash-out.Just wondering.Thanks
Hi there, just PM login or see us at Live chat and we'll be glad to check into it. Playfaircasino! |
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casinojack
Casino Rep
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I had to get my account fixed at Casino33 (CJ, you DO have some good people there) and so while the CS was taking my info (They had to wait to fix, but they did fix) and was offered (If I recall correctly) a 300% bonus with NO max cashout..
Maybe you might ask for that..Or I might have been offered that as I have yet to deposit (I'm going to Wally world tomorrow!! I PROMISE!!!)
Livechat always has some kind of unadvertised special..This week is a 400%.. |
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Berrilium
Newbie
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I registered an account, spoke to Greg (very nice by the way) and he says Jimbeaux sent me has expired, as well as the $55 on their website. But, they will have new promotions within 72 hours, so I'm waiting to see what they have on offer.
Thanks, Jimbeaux ... guess I wasn't quick enough ... lol
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casinojack
Casino Rep
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I registered an account, spoke to Greg (very nice by the way) and he says Jimbeaux sent me has expired, as well as the $55 on their website. But, they will have new promotions within 72 hours, so I'm waiting to see what they have on offer.
Thanks, Jimbeaux ... guess I wasn't quick enough ... lol
NP, while you wait, go to casino33, mention this forum, and get the 25 dollar free chip still available! |
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Tinmanfan
Full Member
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Posts: 187
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To Casino Jack: I played 400% deposit bonus today (spoke to Rosie btw, she was GREAT), made the playthru, and decided to finally cash out 400 dollars. I left 80 dollars in my account so that I could keep playing a bit. I contacted live support then b/c I showed 80 dollars still withdrawable, then a bonus of 100 dollars. Live support was kinda confused by my question, which is this: If I continue playing, on the 80 dollars withdrawable, will the 100 dollar bonus amount that's showing be deducted from my withdrawal amount of 400 dollars, or no? Live support kept asking me if I made the playthrough on the 400, which according to the site I did, b/c it was showing as withdrawable. Please advise, and THANK U |
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OFF 2 C THE WIZARD
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casinojack
Casino Rep
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Posts: 197
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To Casino Jack: I played 400% deposit bonus today (spoke to Rosie btw, she was GREAT), made the playthru, and decided to finally cash out 400 dollars. I left 80 dollars in my account so that I could keep playing a bit. I contacted live support then b/c I showed 80 dollars still withdrawable, then a bonus of 100 dollars. Live support was kinda confused by my question, which is this: If I continue playing, on the 80 dollars withdrawable, will the 100 dollar bonus amount that's showing be deducted from my withdrawal amount of 400 dollars, or no? Live support kept asking me if I made the playthrough on the 400, which according to the site I did, b/c it was showing as withdrawable. Please advise, and THANK U I know get some confusing, here is way to look at it. In this case, the bonus was non cashable: Say I loan you 100 bucks to go play. You loose it, no issue. But lets say you win ? I want my 100 back, you keep the winnings. SO in this case, if you request 400, leaving 180 total, you can lose 80, and still get 400 back, and then the remaining 100 goes away. Or you can try, and use this 100 to make more. If you loose the whole 180, then the 100 would be removed form the 400 at that time. That clear it up ? |
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Tinmanfan
Full Member
Gender:
Posts: 187
Thank You
-Given: 30
-Receive: 10
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To Casino Jack: I played 400% deposit bonus today (spoke to Rosie btw, she was GREAT), made the playthru, and decided to finally cash out 400 dollars. I left 80 dollars in my account so that I could keep playing a bit. I contacted live support then b/c I showed 80 dollars still withdrawable, then a bonus of 100 dollars. Live support was kinda confused by my question, which is this: If I continue playing, on the 80 dollars withdrawable, will the 100 dollar bonus amount that's showing be deducted from my withdrawal amount of 400 dollars, or no? Live support kept asking me if I made the playthrough on the 400, which according to the site I did, b/c it was showing as withdrawable. Please advise, and THANK U I know get some confusing, here is way to look at it. In this case, the bonus was non cashable: Say I loan you 100 bucks to go play. You loose it, no issue. But lets say you win ? I want my 100 back, you keep the winnings. SO in this case, if you request 400, leaving 180 total, you can lose 80, and still get 400 back, and then the remaining 100 goes away. Or you can try, and use this 100 to make more. If you loose the whole 180, then the 100 would be removed form the 400 at that time. That clear it up ? Why is my 400 dollars non-cashable if I made the playthru requirements? I played virtually for HOURS, and made sure I checked the playthru regularly; I did not request a withdrawal until the cashier showed that the playthru had been met. So, I'm completely confused. |
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OFF 2 C THE WIZARD
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