medtrans 
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« Reply #300 on: September 17, 2009, 01:32:05 PM » |
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I go to live chat when I have a problem with a casino. If you can't log into your account go to the casino's main page from the internet. For Playfair, live chat is at the bottom on the right. Talk to them and get your problems solved. I won on the free chip from Playfair and got paid right away. It was the first free chip I had ever cashed on, although I do not play many. Since then I have deposited more than I want to admit to Playfair, yet I don't hold it against them. Let's give casinojack the credit he deserves. He has always been very helpful to all. A lot of problems people are having can be solved by going to live chat. Just my opinion, Medtrans |
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I love this forum.
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CURTSONLYLOVE1
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« Reply #301 on: September 17, 2009, 02:14:17 PM » |
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ty captain jack help me very much.. i am thankful for his help and quick responses.. i won off a free chip yesterday..and made a withdrawal today just wonder how long the process will be.. heard they r very quick.. |
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A successful person is one who can lay a firm foundation with the bricks others have thrown at them..  !!! |
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Rubyblue
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« Reply #302 on: September 17, 2009, 05:58:37 PM » |
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Wow!
Not really fair...You sent me a PM last night, i was at dinner with my GF. I went ahead and used a computer at the restaurant (I know the guy) to hurry up and unlock you. In my haste to run back to my girl and not be single I didn't reply to your PM, I had forgotten and I am sorry.
I know I respond faster to most requests faster to most requests by any casino in any forum. So pleas weigh this in your descion.
You have redeemed 3 free chips so far, so we cant be to bad, we kept making exceptions for you.
I am in just disbelief that someone says these things.
Well, sorry we couldn't make you happy, Good luck.
Easy, Jack, my criticism was not directed at you. And all you defenders of the right can ease up. My intent was not to malign the man. If you read back you'll notice you & your proven responsiveness are the very reason I brought my complaint to this forum. You & your efforts (as chronicled in this thread) are the only reason I even considered Playfair since so many RTG sites...well, you're in the industry so you know. Without an "on-site rep" person like yourself these problems would languish in limbo as so many unfortunate online gaming disputes do. Of course I want you to have your meal & your social life, sir. I heartily approve of good food, wine & women, and I wouldn't want you to keep the lady waiting alone at the table on my account.  I do hope you've competent help you can delegate these things to so you can actually have a life. As for fair, I'm not sure describing a chain of events or my view of them can be fair or unfair. In my posts I've also listed all the positives I could find & if I haven't let me reiterate: Live help (at Playfair) was prompt & responsive when first I signed in & asked to have the account checked & the promo credited. Perhaps my error was in leaving well enough alone then instead of double checking my own records. If I had checked I would have found that you're right; I HAVE received 3 chips, 2 at Casino 33 & jimbeaux's promo at Playfair. I posted immeditaely when I found the account unlocked & remainder of the chip restored. But there's the rub. Why are you the only person who can fix these things? Why must you interrupt your time off? That's where I hesitate & why I use the word "probation" instead of something stronger. I'd like another good site on my very short list but imagine if I'd deposited & then been locked out. If support had said, sorry, can't do it then I'd have known to wander to Wally-world & make my depo first. If they had answered my email (which still hasn't been answered by support, btw) or live help not left me sitting for 1/2 an hour after I'd been locked out, we wouldn't be discussing this. Since support is the "face" of your casino, errors & bad info from them is devastating--which I'm sure you know. Your response was comparitively swift & effective--but where was your staff, the folks who should have addressed this in some fashion before it came to this? That, sir, is what I'm watching for: competent, quick staff to back you & your efforts up. While you're doing a great job the lady sits alone eating bread sticks, yes? And that shouldn't be. Thank you again for your efforts. rubyblue |
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« Last Edit: September 17, 2009, 06:03:35 PM by Rubyblue »
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casinojack
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« Reply #303 on: September 17, 2009, 07:14:04 PM » |
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Wow!
Not really fair...You sent me a PM last night, i was at dinner with my GF. I went ahead and used a computer at the restaurant (I know the guy) to hurry up and unlock you. In my haste to run back to my girl and not be single I didn't reply to your PM, I had forgotten and I am sorry.
I know I respond faster to most requests faster to most requests by any casino in any forum. So pleas weigh this in your descion.
You have redeemed 3 free chips so far, so we cant be to bad, we kept making exceptions for you.
I am in just disbelief that someone says these things.
Well, sorry we couldn't make you happy, Good luck.
Easy, Jack, my criticism was not directed at you. And all you defenders of the right can ease up. My intent was not to malign the man. If you read back you'll notice you & your proven responsiveness are the very reason I brought my complaint to this forum. You & your efforts (as chronicled in this thread) are the only reason I even considered Playfair since so many RTG sites...well, you're in the industry so you know. Without an "on-site rep" person like yourself these problems would languish in limbo as so many unfortunate online gaming disputes do. Of course I want you to have your meal & your social life, sir. I heartily approve of good food, wine & women, and I wouldn't want you to keep the lady waiting alone at the table on my account. I do hope you've competent help you can delegate these things to so you can actually have a life. As for fair, I'm not sure describing a chain of events or my view of them can be fair or unfair. In my posts I've also listed all the positives I could find & if I haven't let me reiterate: Live help (at Playfair) was prompt & responsive when first I signed in & asked to have the account checked & the promo credited. Perhaps my error was in leaving well enough alone then instead of double checking my own records. If I had checked I would have found that you're right; I HAVE received 3 chips, 2 at Casino 33 & jimbeaux's promo at Playfair. I posted immeditaely when I found the account unlocked & remainder of the chip restored. But there's the rub. Why are you the only person who can fix these things? Why must you interrupt your time off? That's where I hesitate & why I use the word "probation" instead of something stronger. I'd like another good site on my very short list but imagine if I'd deposited & then been locked out. If support had said, sorry, can't do it then I'd have known to wander to Wally-world & make my depo first. If they had answered my email (which still hasn't been answered by support, btw) or live help not left me sitting for 1/2 an hour after I'd been locked out, we wouldn't be discussing this. Since support is the "face" of your casino, errors & bad info from them is devastating--which I'm sure you know. Your response was comparitively swift & effective--but where was your staff, the folks who should have addressed this in some fashion before it came to this? That, sir, is what I'm watching for: competent, quick staff to back you & your efforts up. While you're doing a great job the lady sits alone eating bread sticks, yes? And that shouldn't be. Thank you again for your efforts. rubyblue well that is fair... Live help CAN help, when in doubt or something makes no sense ask for the manager. Thanks for being clear, and good luck to you! |
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Rubyblue
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« Reply #304 on: September 17, 2009, 07:24:09 PM » |
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You're welcome & thank you, too. Because of your response my next depo will be to Playfair; I'll pm you first now that I know you're THE source. And you may tell support from me that, were I the lady sitting alone because they failed to do their jobs...well, aint nothin' like a firey red-head who's been crossed Good luck to you & yours. rubyblue |
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rick oliver
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« Reply #305 on: September 26, 2009, 02:11:55 PM » |
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i just dwnld the casino and put in the code bill25vip and it still works was talking to rod in chat but it took him too long to answer me i just went ahead and tryed it tks
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learning by doing
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luvkittynumber1
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« Reply #306 on: September 26, 2009, 06:15:31 PM » |
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Thanx rick oliver! I was actually the 1 who originally posted that code back on Sept 4th, but I guess I never tried redeeming it myself....til now & it worked!!!  |
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Get in, get out....Nobody gets hurt!!!
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luvkittynumber1
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« Reply #307 on: September 26, 2009, 06:25:35 PM » |
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QUICKCASH for $25 is also still valid. $750 playthru & $50 max wd
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Get in, get out....Nobody gets hurt!!!
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genevahl
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« Reply #308 on: September 27, 2009, 08:07:01 AM » |
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i have tried to login @ casino33, but for unknown reasons i am locked out...also for unknown reasons, my live chat to ANY casino does not work, so that option is out until i can figure out how to fix it. |
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« Last Edit: October 11, 2009, 09:20:45 PM by LCB Admin »
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rick oliver
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« Reply #309 on: September 27, 2009, 12:01:59 PM » |
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tks miss kitty so your an okie from muskogee i was in okla in 1970 FT. Sill cold as s**t during nov and dec then went over the pond to 110 and humidity now back in az  |
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learning by doing
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luvkittynumber1
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« Reply #310 on: September 27, 2009, 12:32:00 PM » |
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I am actually an Okie from Tulsa, but I am currently living in Broken Arrow(which may as well be considered Tulsa) I lived in Ok all my life, but I have lived in a total of 11 Ok cities throughout my life.
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Get in, get out....Nobody gets hurt!!!
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Deb321
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« Reply #311 on: September 27, 2009, 06:33:03 PM » |
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OK folks, I have a hot one for you.
At Playfair casino, if you go To livechat and tell them Jimbeaux sent you they have a $55.00 No deposit chip for you.
Terms will be a 50x playthrough
(someone find out max cashout please)
Lets rock their world
Does this code still work Jim? |
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tlkitto1
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« Reply #312 on: September 27, 2009, 07:00:18 PM » |
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thanx for the free chip JIMBEAUX you rock
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luvkittynumber1
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« Reply #313 on: September 27, 2009, 11:32:10 PM » |
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Well Deb321....I think tlkitto1 just answered your question.
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Get in, get out....Nobody gets hurt!!!
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littlebit62
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« Reply #314 on: September 28, 2009, 01:58:46 PM » |
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thanks luvkitty QUICKCASH worked at casino33 - you have been coming up with some pretty good codes keep it up -
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And your point is ??
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