Please use this ticket number in any correspondence with us. Subject: WITHDRAW Dear Customer, Your account has been locked due to a breach in the terms and conditions. I have pasted the terms and conditions section please read this caerfully. All non-deposit bonuses are subject to the following terms and conditions: The bonus amount must be wagered a minimum of 60 times. Wagers placed in Roulette, Craps, Pai Gow Poker, Baccarat and Sic Bo do not count towards meeting the wagering requirement. Every $1 wagered on blackjack or video poker/multi-hand video poker counting as $0.50 wagered. The maximum withdrawal amount from any non-deposit bonus is half the value of the bonus. Players cannot redeem multiple free bonuses consecutively. If you have redeemed one no-deposit bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second no-deposit bonus. If you like to contact me if you would any further assitance Thank you for contacting us. Please feel free to contact us if you have any additional questions. Sincerely, Steven