Zuga
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this is the end, my only friend the end
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« on: May 21, 2009, 08:14:25 AM » |
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Hi shonebg82,
Im like yourself from Serbia. You can not choose Serbia from the list of countries during the registration process , only Yugoslavia.
Now we both know that Yugoslavia doesnt exist anymore , they certainly need to update their records, and funny enough Yugoslavia is banned country.
Part of my chat transcript
OnlineVegas: Thank you for selecting Online Vegas Casino Live Support; My name is Bruno, how may I assist you today...? *********: Hi, i understand that Yugoslavia is banned country... is that a fact? OnlineVegas: yes unfortunatelly it is *********: The thing is that Yugoslavia doesnt exist as a country any more *********: have you considered updating your records *********: now there are two countries Serbia and Montenegro OnlineVegas: give me a second and i will consult it :-D *********: and players coming from either Serbia or Montenegro have no choice but to choose Yugoslavia during the registration process, as thats the only thing available *********: players like myslef OnlineVegas: ok i just consult about it *********: yes OnlineVegas: but unfortunately even when your country name is not Yugoslavia anymore your still in the same place even though it have a different name *********: but now there are two countries, not one OnlineVegas: yes i understand that but me as a customer care agent, i cant do anything, i'm very sorry, i wish i could *********: ok, thanx for your help, and please do me a favour and forward message to your management about updating your list of countries
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Logged
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"All it takes for evil to prevail is for good people to do nothing "
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