Hi shonebg82,

Im like yourself from Serbia. You can not choose Serbia from the list of countries during the registration process , only Yugoslavia. 

Now we both know that Yugoslavia doesnt exist anymore , they certainly need to update their records, and funny enough Yugoslavia is banned country.


Part of my chat transcript


OnlineVegas: Thank you for selecting Online Vegas Casino Live Support; My name is Bruno, how may I assist you today...?
*********: Hi, i understand that Yugoslavia is banned country... is that a fact?
OnlineVegas: yes unfortunatelly it is
*********: The thing is that Yugoslavia doesnt exist as a country any more
*********: have you considered updating your records
*********: now there are two countries Serbia and Montenegro
OnlineVegas: give me a second and i will consult it :-D
*********: and players coming from either Serbia or Montenegro have no choice but to choose Yugoslavia during the registration process, as thats the only thing available
*********: players like myslef
OnlineVegas: ok i just consult about it
*********: yes
OnlineVegas: but unfortunately even when your country name is not Yugoslavia anymore your still in the same place even though it have a different name
*********: but now there are two countries, not one
OnlineVegas: yes i understand that but me as a customer care agent, i cant do anything, i'm very sorry, i wish i could
*********: ok, thanx for your help, and please do me a favour and forward message to your management about updating your list of countries