Online Vegas Casino N/D

Here exclusive code from LCB is listed -
https://lcb.org/casinos/online-vegas-casino.html

Listed in casino rules :  "Only one Real Account is allowed per player, ,  and
the bonus is available only once per household, address, e-mail address,
credit card number, bank account, and environments where computers are
shared . This bonus can only be claimed once. "

WELL,  I never claimed - EAOV1209 -  in my acct ,(I have 1 acct. and my 
husband has a new acct.) So husband called (since no one ever is on live chat) to
claim EAOV1209 into his account - they said it would be credited in 15 mins. 
He waited over an hour , it never showed up so he called back , they said no
because IP has multiple accts.
  I never claimed this bonus so he should have gotten it even though we 
have same IP. I use tower he uses his laptop.

Not much we can do here i am afriad as the casinos use these checks to stop people creating multiple accounts and so some honest users get caught in the x-fire.... But be on the look out for the new Go Casino $20 free from the same group... we should have the exclusive very soon.

Thank you for the reply.

i am afriad as the casinos use these checks to stop people creating multiple accounts

But this is not the problem , in their rules it says "the bonus is only allowed only once per household, address, e-mail address,credit card number, bank account, and environments where computers are shared" .
It was only trying to be claimed that one time , never before by either of us.
I had a customer service person in live chat give me wrong info before and called on the phone , ended up talking with the supervisor Shelly who was nice and she admitted that I had been told wrong. So I am wondering if he needs to talk to some one else . When he gets home from work I guess he should call and find out the real Terms and Conditions.

Your right... with any luck they sort it out for you without too much more headache

I registered account and contacted live chat:

OnlineVegas: Thank you for selecting Online Vegas Casino Live Support; My name is Bruno, how may I assist you today...?
OV0016438574: I have registered a new account through www.lcb.org ,I would like to get no deposit bonus,code is EAOV1209
OnlineVegas: ok let me check your account
OnlineVegas: one second please
OV0016438574: ok
OnlineVegas: unfortunately, i can't give you that bonus, because i can see that you have several accounts in diferents country
OnlineVegas: and one of then is actually blocked because Yugoslavia is banned from playing at the casino
OV0016438574: No I dont,I am from Serbia and I dont have multiple accounts

After that I waited 20 min but I didnt get any answer !

Hi shonebg82,

Im like yourself from Serbia. You can not choose Serbia from the list of countries during the registration process , only Yugoslavia. 

Now we both know that Yugoslavia doesnt exist anymore , they certainly need to update their records, and funny enough Yugoslavia is banned country.


Part of my chat transcript


OnlineVegas: Thank you for selecting Online Vegas Casino Live Support; My name is Bruno, how may I assist you today...?
*********: Hi, i understand that Yugoslavia is banned country... is that a fact?
OnlineVegas: yes unfortunatelly it is
*********: The thing is that Yugoslavia doesnt exist as a country any more
*********: have you considered updating your records
*********: now there are two countries Serbia and Montenegro
OnlineVegas: give me a second and i will consult it :-D
*********: and players coming from either Serbia or Montenegro have no choice but to choose Yugoslavia during the registration process, as thats the only thing available
*********: players like myslef
OnlineVegas: ok i just consult about it
*********: yes
OnlineVegas: but unfortunately even when your country name is not Yugoslavia anymore your still in the same place even though it have a different name
*********: but now there are two countries, not one
OnlineVegas: yes i understand that but me as a customer care agent, i cant do anything, i'm very sorry, i wish i could
*********: ok, thanx for your help, and please do me a favour and forward message to your management about updating your list of countries

free mystery bonus for depositors, code:OV311B

Online Vegas Casino

door #4- $7

this promo is only for depositing players :-(

Could we try 2 post under the correct topics please? 

I have split the topics for the separate casinos. Please do not add multiple casinos under one thread. It will make it easier for members to find them.

Thanks,
Lips

Whether you have claimed the bonus or not, the fact that they have traced two accounts in your IP, it is a big deal to them. And actually, sometimes, IP's are not unique. Your ISP provider can be sharing the same IP to a number of customers.

Well heres one for everybody.  I attempted to use OV038 that was sent to me directly.  Which is 2 free tournament entries and 20 dollars (No strings attached).  First I was told it would be issued within 24  to 48 hrs.  When it didn't show up two days later I contacted live chat.  They advised that I am a security threat and were reviewing my account.  I couldn't find out anything else. 

Is this code for existing players or new registrants? Also, is it an exclusive of some sort? I know that you have the talent to find out for us Lips or Zuga. Pretty please.  I would hate to open up a can of worms myself lol

Heres a couple that you might wanna try, OVF007/$25 no deposit, and OVF006/$10 no deposit.

Are these for new players or current?

I went to live support and tried to claim both and they said "New Players ONLY"

online vegas now has their surprise bonus. the code is OV256,  gl  2 all !

I was told by support this is a deposit bonus...

i got 5 free, i think it might be for depositors

Just got this email from Online Vegas Casino:

Surprise! Get a Free Cash Bonus

Everyone loves a surprise, especially when it's FREE CASH! Contact Customer Support to find out just how much. 

Nov. 22 Surprise Bonus Free cash bonus, no deposit necessary. OV256

I got $5 when I went to live chat.  I wonder if it's just for Online, or maybe at Go and Crazy too....

Got $5.00 too.

Don't want to sound greedy but they are not very generous with their freebies.  You can deposit all day long and still get $5, which lasted me all of 2 seconds.

GO and Crazy usually follow with same promo the next day or two.

Check your emails...

Let us prove our commitment to your satisfaction by offering you $10 absolutely free to come back and play with us.

(they will send you a personal code...)

GL

Catch a Surprise Bonus This Thursday

March Madness is heating up and so is the action at Online Vegas. This Thursday we're passing you a special Surprise Bonus. The Sweet Sixteen just got sweeter.

Thursday, March 24th, 2011: Surprise Cash Bonus
Bonus Info Claim Code
Surprise Cash Bonus Free cash bonus, no deposit necessary. OV311B

•Standard 10x Bonus Rules apply
•This bonus can only be claimed once by the intended recipient of this email
•This offer is valid for 24 hours and is for purchasing customers only
•The Premium Rewards VIP Rewards Program is also available where applicable and cannot be combined with any offer

•Call 1-866-881-4283 or use Live Chat
•Have your Account Number and Claim Code handy for fast processing

although I am a depositing player at OV, I did not get the mentioned bonus...I guess I have not deposited enough???

Ditto that genevahl my thoughts as well

You are now chatting with 'Mario'

Mario: Thank you for contacting customer care , how may I assist you?

you: sorry I lost my code i had the free surprise code pop up on my online vegas account and misplace my paper...one moment please

Mario: Sure, no problem, I'll be here

you: OV0035540002 Charles Severance cjseverance@netzero.com ovf007...i think is the code could you check please

you: I am very sorry I just had it and my 4 yr old came to the table and started coloring my pages...lol

Mario: hahaha, no problem Charles, I'll go ahead and check your account, be right back.

you: Another thing is I never get any emails from online vegas how do i activate those?

Mario: Sorry to keep you waiting, unfortunately your account is not eligible for this bonus as it's reserved for new customer that have never received a bonus or made a deposit to tr out our casino.

you: well I got the surprise pop up though maybe i had numbers wrong it just popped up again ovf006

Mario: It's the same case with that bonus, there's no free no deposit bonuses available if you have already received another bonus.

you: I know this is a surprise bonus for depositers as I have an email from Crazy Slots to watch for this and when i recieved it like 4 days ago the other guy told me it was only available to depositers so today I deposited and it just popped up again

Mario: It's not a depositors bonus, you can see the details for the depositors bonuses on the promo tab at our web page.

you: Ok well I will not argue with you as the other fellow told me opposite so i put money in and now when it comes up I cannot get it?...Seems awful funny to me that Crazy Slots gave me the bonus and I deposit there. So what you rae telling me is if you give your casino no money...then you get bonuses...if you Deposit....basically you're screwed and available for no free bonuses?

Mario: If you check on the mentioned tab you'll see that you will in fact received bonuses over your deposits, on our welcome bonuses are for 100% or more, which means you'll receive more money than the one you could receive with the free bonuses.

you: So then all your previous promos....say such as pick a door ...for example....was only for non depositers?

Mario: Well, those are surprise bonuses. Those bonuses do apply for depositing customers but they aren't available all the time as the 2 other codes you just gave me.

you: That is what the code I just gave you was a "surprise bonus" OVF006 that is what showed up on my page as a $10 surprise bonus. Oh well have a good one I will put my money elsewhere!

Needless tos ay I am done with this Bulls##t casino.........I have recieved multiple emails from Crazy Slots and Grand Vegas that speak of this bonus and even called and redeemed at Crazy Slots with no issues!