Hi LCBers,
rest assured one us won the 1.000 tourney: me:-)))))))))
After a short chat with CS I remebered why I do not deposit with them anymore.
Back in the old days withdrawals were managed in a professional way, i.e. next day, then they switched to some business days and you still had to some reminder e-mails, quite Virtual Casino like.
And here we go again, like I said I deposited and withdrew multiple times back then and my
neteller and
moneybookers data are all there.
Then I spoke to their customer service:
QUOTE
Please wait for a site operator to respond.
You are now chatting with 'susan'
susan: Welcome to Casino Titan, how may I assist you?
susan: WIN WITH FROSTY!
susan: Dep $21+ get 194% - SNOW194
susan: Dep $100+ get 235% - SNOW235
susan: Dep $250+ get 271% - SNOW271
susan: Dep $500+ get 337% - SNOW337
susan: TABLES -
susan: Dep $21 get 113% - MAN113
susan: Dep $100 get 163% - MAN163
susan: Dep $200 get 203% - MAN203
Ruediger: Hi Susan, I have already deposited and withdawn before. Do I really need to send my documents again?
susan: no, just make your withdraw request.
Ruediger: and if reverse my withdawal, does tjis count as a deposit eligble for the 5k tournament?
susan: May I have your username?
Ruediger: grandorador, tournament name freibier
susan: a non deposit bonus does not count as a deposit.
susan: and your account has been Excluded from Redeeming Coupons
susan: for more information please turn to
finance@casinotitan.com Ruediger: do you mean my winnings are void?
susan: no thats no what i mean, you can cash out your money.
susan: however i do not see any faxback in your account.
susan: You will need to fill out the faxback form we have on our site - here is the link -
http://www.casinotitan.com/verification.html you will also need to add a copy of your photo ID, 2 utility bills OR 2 official documents confirming your name at your address and a copy of the front and back of all credit cards used on the site.
susan: After you send us all this information it takes us up to 3 business days to process and then you will be notified by email. Once your paperwork is approved, you will be able to request a withdrawal from the CASHIER. To do so, go to the withdrawal section, select your withdrawal method, enter in your information and once you make your withdrawal request it can take up to 6 business days to process.
Ruediger: ok, mail is on the way. tyvm.
susan: If you need any further assistance, please do not hesitate to contact us, we will be happy to help anytime!
END OF QUOTE
Now I am only waiting for an e-mail from Daniel asking for an initial deposit in order to proof that I am real...