got my third check from cleos the day i got the tracking number was the day it was due to be delivered. and yes if you can deposit its on its way but be patient
Cleos Vip Room No Deposit
- Started by
- august2153
- Super Hero 1059
- last active 4 years ago
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- Replied by
- elcandybaby
- at Mar 22, 13, 04:02:16 AM
- Sr.Newbie 32
- last active 5 years ago
WELL FELLOW DEPOSITORS AT CLEOS VIP ROOM:
I RECEIVED A EMAIL THAT MY WITHDRAWAL WAS DECLINED DUE TO A MALFUNCTION ERROR THAT CREDIT MY ACCOUNT TWICE WITH SAME BALANCE. THEY SAY THAT ANY WINNINGS GENERATED FROM THIS MALFUNCTION IS VOID, ACCORDING TO THEIR TERMS AND CONDITIONS. I MADE SEVERAL WITHDRAWALS AND CANCELLATIONS OF SAME WITHDRWAL PRIOR TO THIS MALFUNCTION. MY BALANCE WAS GENERATED FROM MY $20 DEPOSIT. I SPOKE TO CHAT AND THEY SAID MANAGEMENT LOOKED OVER ACCOUNT AND HE AGREES WITH THEIR DECISION. THEY SAID THAT I COULD EMAIL THEM IF I STILL DISAGREE. I AM SO UPSET. I HAVE BEEN A LOYAL DEPOSITORS,DEPOSITING THOUSANDS OF DOLLARS. DOES ANYONE HAVE ANY SUGGESTIONS?????? PLEASE HELP!!!Rated:2.5/ 5
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- Replied by
- chillymellow
- at Mar 22, 13, 04:22:45 AM
- Mighty! Member 3619
- last active 3 years ago
The good thing at Cleo's is that you can go back in the history and see every one of the spins you made and the results. So if an error occurred on a game play, you should be able to clearly see it.
But it sounds like this wasn't a game malfunction? They do keep track of every tiny transaction and the results so they should be able to provide you with a copy or image of the malfunction where you can clearly see what it is they are talking about. And if that is what happened, you are going to have to go along with their rules/regulations even though that is not what anyone would want to do.
Are they letting you keep your balance that you had before the malfunction occurred?
They offered you the option to email them if you disagree. Do it, or if you aren't sure if you disagree yet, ask them for some kind of evidence of what they are telling you. They should be able to provide it. I will say this for them, even with the glitches on Highlands, and this error, I feel they are still thousands of times better than the rogue casinos or the ones that never ever intend to pay you your withdrawals and either ignore your inquiries or ban you from their site and add you to the "LIST" of blackballed players.
On a slightly related note, I got an email saying that I had won the $20 raffle. I went and looked but nothing in my account. I finally went to live chat and asked. They credit those at 4am as soon as they do the draw. I happened to have been playing at the time and of course, did not notice an extra $20 slipping in there.
So if you are playing around that time of day, and you have raffle tickets, be sure to watch for any extra cash showing up. I didn't get the thrill of enjoying that raffle win one bit! lol. -
- Replied by
- chillymellow
- at Mar 23, 13, 12:57:13 AM
- Mighty! Member 3619
- last active 3 years ago
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- Replied by
- tking1
- at Mar 25, 13, 11:03:22 PM
- Newbie 2
- last active 10 years ago
WELL FELLOW DEPOSITORS AT CLEOS VIP ROOM:
I RECEIVED A EMAIL THAT MY WITHDRAWAL WAS DECLINED DUE TO A MALFUNCTION ERROR THAT CREDIT MY ACCOUNT TWICE WITH SAME BALANCE. THEY SAY THAT ANY WINNINGS GENERATED FROM THIS MALFUNCTION IS VOID, ACCORDING TO THEIR TERMS AND CONDITIONS. I MADE SEVERAL WITHDRAWALS AND CANCELLATIONS OF SAME WITHDRWAL PRIOR TO THIS MALFUNCTION. MY BALANCE WAS GENERATED FROM MY $20 DEPOSIT. I SPOKE TO CHAT AND THEY SAID MANAGEMENT LOOKED OVER ACCOUNT AND HE AGREES WITH THEIR DECISION. THEY SAID THAT I COULD EMAIL THEM IF I STILL DISAGREE. I AM SO UPSET. I HAVE BEEN A LOYAL DEPOSITORS,DEPOSITING THOUSANDS OF DOLLARS. DOES ANYONE HAVE ANY SUGGESTIONS?????? PLEASE HELP!!!
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- Replied by
- tking1
- at Mar 25, 13, 11:19:57 PM
- Newbie 2
- last active 10 years ago
I had that happen to me. I canceled a $500 withdrawal and when I looked at my balance it said $1000. I have to admit it went through my head to play with it , but I decided to contact support and tell them what happened. I had to wait until the next morning so they could adjusted my balance. I'm so glad I notified them of the error because I ended up cashing out $4000, and used about $100 of that money when I received my first $2000 check and cashed out another $1500 that I will receive Wed. or Thursday. I would have been sick if they were declined because of something I could have avoided for just being fair and honest.
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- Replied by
- michelle maynard
- at Mar 25, 13, 11:24:26 PM
- Full Member 178
- last active 2 days ago
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- Replied by
- DamionSlade
- at Apr 17, 13, 07:46:33 AM
- Newbie 1
- last active 10 years ago
All I have to say is, THIS PLACE DOES NOT KNOW HOW TO TEAT LOYAL CUSTOMERS WHO SPEND THOUSANDS THERE!!!!! I FOR ONE WILL NEVER DEPOSIT HERE AGAIN!!!! Problems with making withdraws and $100 bonuses they ONLY OFFER TO NEW DEPOSITOR FOR DEPOSITING ONLY $20 but, US LOYAL PATRONS GET NOTHIN BUT CRAP!!!! THEY SHOULD BE SHUT DOWN!!!!
>:D >:D >:D >:D >:D >:D >:D >:D -
- Replied by
- Bitspender
- at Apr 21, 13, 12:18:28 PM
- Super Hero 1354
- last active 2 years ago
All I have to say is, THIS PLACE DOES NOT KNOW HOW TO TEAT LOYAL CUSTOMERS WHO SPEND THOUSANDS THERE!!!!! I FOR ONE WILL NEVER DEPOSIT HERE AGAIN!!!! Problems with making withdraws and $100 bonuses they ONLY OFFER TO NEW DEPOSITOR FOR DEPOSITING ONLY $20 but, US LOYAL PATRONS GET NOTHIN BUT CRAP!!!! THEY SHOULD BE SHUT DOWN!!!!
>:D >:D >:D >:D >:D >:D >:D >:D
Easy there cowboy. Bonuses are NOT something that is Mandatory to be given. The casino has a right to give and refuse to whomever they chooses. If you're unhappy then don't play there. There are some of us happy players who deposit without bonuses. -
- Replied by
- ladywithgun
- at Apr 21, 13, 05:05:50 PM
- Hero Member 576
- last active 2 years ago
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- Replied by
- gingers22259
- at Apr 25, 13, 11:05:48 PM
- Newbie 3
- last active 9 years ago
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- Replied by
- barbiedoll2167
- at Apr 30, 13, 01:26:22 AM
- Hero Member 880
- last active 18 hours ago
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- Replied by
- CBG
- at Apr 30, 13, 08:42:17 AM
- Hero Member 997
- last active 4 months ago
Cleos VIP Room bonus code: JE50
Redeem coupon in your lobby`s cashier
valid from the 29th of April to the 6th of May 2013 -
- Replied by
- playerdaleman
- at May 01, 13, 12:10:34 AM
- Full Member 208
- last active 1 year ago
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- Replied by
- smilinsunny
- at May 01, 13, 05:34:12 AM
- Full Member 100
- last active 5 years ago
Ive been a long time loyal loser at cleos. when I was declined to redeem this bonus I wanted to know why. I contacted live chat, and was told it was only valid for people who received the "email". Just out of curiosity, how many of the people who were received this bonus actually received an email with this bonus in it? I Get 3 or more a week that have a bonus code I redeemed over 6mos ago,(annoying) and have heard nobody say they got an email from cleos with this one. As far as I'm concerned, this place has has gotten it last "like" from me. And my last dollar.
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- Replied by
- playerdaleman
- at May 02, 13, 11:48:26 PM
- Full Member 208
- last active 1 year ago
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- Replied by
- barbiedoll2167
- at May 08, 13, 08:15:56 PM
- Hero Member 880
- last active 18 hours ago
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- Replied by
- eddie04
- at May 11, 13, 09:35:28 AM
- Sr. Member 254
- last active 1 month ago
TOLD ME BONUS MOM10 HAS EXPIRED .WOW!!! A MOTHERS DAY BONUS THAT EXPIRES THE DAY BEFORE MOTHERS DAY. I'M TAKING MY MOM TO A LAND CASINO FOR MOTHERS DAY SO SHE WILL HAVE A BETTER CHANCE TO WIN,THEY TREAT YOU BETTER,I THINK ONLINE CASINO'S ARE BECOMING A JOKE.THEIR BONUSES AREN'T BONUSES THERE BAIT TO DRAW YOU IN CAUSE THEY THINK YOUR STUPID.THEY MAKE YOU THINK YOUR GETTING A BONUS WHILE THEY ARE STEALING YOUR MONEY.THEY MAKE THE RULES.THEY ANSWER TO NO ONE EVEN IF THEY DO GET CAUGHT. THEY PAY A SMALL FINE BUT NOT TO YOU.IN THE END.THEY MAKE MILLIONS THE GOVERNMENT MAKES MILLION ON THE FINES .AND YOU GET NOTHING.THEN THEY START IT ALL OVER AGAIN .WE NEED TO STOP BEING STUPID
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- Replied by
- rromano68
- at May 11, 13, 10:37:33 PM
- Newbie 12
- last active 7 years ago
I agree with you 100%. If we were all smart enough we could stick together and turn things around. Like it was back when they were being fair. I know in my heart that there is no way that these casino's are not rigging the games. I don't care if they say they are regulated or not. Yea regulated TO SNEAK UNDER THE RADAR AND PAY THE CASINO RATHER THAN PLAYER. I NEVER HIT NOTHING ON THESE PLACES ANY MORE. and I HAVE ON MORE THAN ONE ACCASION HIT $5000.00 ON A $20.00 BONUS CHIP. and CASHED OUT AND GOT A CHECK 5 DAYS LATER. Not any more. Its the software. Micro gaming was the bomb. But our sorry excuse for a government cut us off them. Now they leave us with only casinos that rip you off. Wake up America Fight back al together show them what's really up!
Your sooo right!!! But then again some mistakes are to fun to make only once.
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- Replied by
- eddie04
- at May 12, 13, 04:19:12 AM
- Sr. Member 254
- last active 1 month ago
Micro gaming are the best casino. I won a lot of money playing those casino in 2007 I won over $231,000 total cashing out at different Micro gaming casino's and never had a problem getting paid..I miss Micro gaming slots .with the RTG CASINO'S IF YOU doing get lucky & win you play hell getting your money.Hell I $7,700 playing at coolcat in 2008 they sent me $400 saying i could only cash out 10 times my deposit.I didn't use any deposit bonuses.just the $40 i deposited I hit a random jackpot &nevergot paid will never deposit at a RTG again
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- Replied by
- buggars
- at May 12, 13, 01:13:38 PM
- Full Member 187
- last active 6 days ago
I agree too , since I won twice , I can't win anything . I deposit three times this week and didn't even get play backs or any bonus round it really sucked. I think that's just it we've been had and suckered into playing here to get our money. I know its a small amount but I don't like the fact that even if its only 10 cent in your account you have to let them keep it, just to deposit because of the dumb rule zero balance before depositing. No other casino does this.
buggars -
- Replied by
- ladywithgun
- at May 18, 13, 07:15:43 AM
- Hero Member 576
- last active 2 years ago
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- Replied by
- elevatorflr11
- at May 18, 13, 09:50:15 AM
- Full Member 105
- last active 7 years ago
I agree too , since I won twice , I can't win anything . I deposit three times this week and didn't even get play backs or any bonus round it really sucked. I think that's just it we've been had and suckered into playing here to get our money. I know its a small amount but I don't like the fact that even if its only 10 cent in your account you have to let them keep it, just to deposit because of the dumb rule zero balance before depositing. No other casino does this.
buggars
I thought that was strange too they keep the balance but i chalk it up to chump change. I do like playing there and have had a fair amount of luck though.
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- Replied by
- barbiedoll2167
- at May 21, 13, 07:25:10 PM
- Hero Member 880
- last active 18 hours ago
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- Replied by
- elevatorflr11
- at May 21, 13, 07:28:58 PM
- Full Member 105
- last active 7 years ago
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- Replied by
- catshename
- at May 22, 13, 12:06:44 AM
- Sr.Newbie 18
- last active 7 years ago
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- Replied by
- iluvpaulschultz
- at May 28, 13, 12:56:58 AM
- Newbie 3
- last active 6 years ago
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- CrazyMeanBtch
- at Jun 24, 13, 07:20:33 PM
- Full Member 107
- last active 5 years ago
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- jodiisgreat
- at Jun 30, 13, 02:53:11 AM
- Hero Member 574
- last active 4 years ago
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- CrazyMeanBtch
- at Jun 30, 13, 09:28:34 AM
- Full Member 107
- last active 5 years ago
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- rick oliver
- at Jul 03, 13, 03:26:34 PM
- Sr. Member 270
- last active 7 years ago
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- anneloc
- at Jul 03, 13, 08:05:53 PM
- Sr. Member 253
- last active 2 years ago
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- Replied by
- anneloc
- at Jul 03, 13, 08:07:29 PM
- Sr. Member 253
- last active 2 years ago
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- Replied by
- rick oliver
- at Jul 09, 13, 05:33:00 PM
- Sr. Member 270
- last active 7 years ago
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