I spoke with Emma and received the $25 bonus. I am absolutely amazed how friendly she was!! I am going to deposit later today... If I win, and cashout I am interestedsee how friendly  and speedy they are then! 

LOL !!!  That explains your avatar "think green"  oh my ive got the giglles now 

Thank you ,,,, I once lost out on 500 bucks from an rtg because their withdrawl form showed only credit card questions but since i hadnt used a credit card (ND) I misunderstood what was supposed to be sent in   
since that fiasco i havent even "tried" to make a withdrawl  just have fun playing and thinking well ..... even if i did win,    something would go wrong and id be let down again 
Im now of a mindset not "if" but "when" I hit the big money   im thinking green   

I spoke to customer support and told asking a chip request expired today...oh well day late dollar short But also very true they are friendly customer support people

I spoke with live chat and asked if I could collect the free n/d $25 bonus.  And she replied "meanwhile" which lead me to believe it was in the works, she proceeded to tell me about all the great deposit bonuses available.  Here is a copy of the live chat conversation.

You are now chatting with 'Angie'

Angie: Hello

brenda: can i collect the $25 no deposit bonus?

Angie: Welcome to Casino TITAN

Angie: May I ask for your login ID, please

brenda: bumbleme

Angie: Meanwhile, may I ask if you already saw our promotion page, Brenda?

Angie: You can find out how to get

Angie: FREE bonus $2777

Angie: +10% cash back on third deposit

Angie: or 1000 loyalty points

Angie: those can be converted in to the cash

brenda: i'll check it out

Angie: For the first deposit in that Welcome Package

Angie: you can get 100% up to 100

Angie: But since you came to the Live Chat

Angie: I can offer you 150% up to 150 on your firast deposit

Angie: first*

Angie: That one is very BIG, isn't it?

brenda: 2777 ?

Angie: $2777 is part of the Welcome Package

Angie: it contains 4 offers for 4 deposits

Angie: 100% up to 100

Angie: 75% up to 250

Angie: and 50% up to BIG 427

Angie: fourth one is Crazy Sunday offer.

brenda: What is the play through on the $25 bonus?

Angie: it is 100% every sunday

Angie: PLatrough is 25x on deposit and bonus

brenda: on all bonuses?

Angie: Sure, unless other stated.

Angie: Brenda, the free sign up offer has expired couple days ago...

Angie: The First depositoffer is the BEST one that you can get online )

brenda: No bonus?

Angie: We have a lot of bonuses

Angie: especially for our loyal players

brenda: The no deposit sign-up bonus for $25.

Angie: There can be some gift or present for those who enjoy our games

Angie: That offer is not valid this month

Angie: that's why we have 150% up to 150

Angie: it is much better for serious players

brenda: When we first started chat I asked you about it and you lead me to believe it was valid "meanwhile" you said and then you told me of other promotions.

Angie: I must see your profile first,

Angie: that takes some time

Angie: and meanwhile we just had chat about casino promotions

brenda: I will be posting this chat on LATEST CASINO BONUSES because i feel i was misslead.

Angie: I would like to be at your service,

Angie: that's why I offered you the BEST we have

Angie: Let me know if you have any other questions

Angie: Feel free to contact our Live Chat any time you like )

Angie: We are here to be at your service

Sorry you didn't get your bonus kellysbrenda, but that offer has expired.

Tony

Just got to say I love this place.

 I referred my Mother (not something I make a habit of doing unless I am Real comfortable with the casino) who is somewhat tech challenged. She could not get the link from the referral email to work and uploaded directly from the website, then deposited 35 dollars instead of the 50 to meet the referral conditions. She called this evening worried she had blown it.

I logged on and went to live chat, talked with "Angie", about her concern. Long story short they will honor the original referral when Mom's deposits hit the $50. And to top it off Angie will match that bringing me to 50 as well (25 for the referral, 25 for being such a sweet guy... grin)... what more could you ask for?

Well she topped it by giving me 200% on my own first deposit... and $5 in my account "to get me through the night"...

Face it... I am the first to complain when the service is Bad...

I will be the first to cheer when treated well.