Liz: I'm sorry to inform you that your account is not eligible for promotions due to multiple duplicate accounts. As per the user agreement, only one account per casino per household/computer/ip is allowed to claim promotions.
winter1974: I don;t have duplicate accounts
winter1974: I have only one account here i have never had any problems depositing or withdrawing?
Liz: You are linked to multiple accounts
winter1974: with other casinos? i have other accounts there but only one here
winter1974: when did this nonsense start?
winter1974: please answer as i shall be forwarding/publishing this conversation
winter1974: i am very angry now
Liz: At other
Rival casino's you have more then 1 account which is not allowed according to our policy
winter1974: when did this policy begin?
winter1974: this was never vegas regals policy before
Liz: It is stated on the website you can have 1 account per casino per household
winter1974: It has changed recently? I must know as to inform the other 2000 players at
lcb forum
Liz:
http://www.vegasregalcasino.com/terms/en Liz: Account
Liz: The casino permits only one casino account per person
winter1974: yes ty you say this is the policy now but when did it change to this?
Liz: It has been like that from day 1.