Online Casino

Oh my...now I've heard some, uh, interesting responses by casino support but this is a first for me.
Read it & snort 


All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 23seconds. An operator will be with you shortly.
You are now chatting with 'Albert'
Albert: Welcome to Tropica Casino Live Support. How may I assist you?
Ruby: Hi. I'd like the offered 10ND credited, please. It's advertised clearly on your home page
Ruby: And may I assume that's non-progressive slots only?
Albert: May I have your Login name and email address please?
Ruby: rebersold coyotescat67@yahoo.com
Ruby: exscuse, it may be rebersol
Ruby: sorry, your login page cuts off the last letter
Albert: One moment please.
Ruby: ty
Albert: I will be right with you.
Ruby: ty
Albert: Your patience is appreciated.  I will be with you shortly.
Albert: Thank you for holding.
Albert: I'm sorry to inform you that this account is not eligible for promotions due to links to too many multiple duplicate accounts and/or customers within the Rival powered casinos. As per the user agreement, only one account or customer per casino per household/computer/IP address is allowed to claim promotions.
Albert: If any promotion becomes available for this account it would be automatically allocated at your casino cashier and emailed right away.
Ruby: Huh? I don't have dupe accounts--you can't with Rival
Albert: We're sorry but this account has been flagged by our casino security system as not eligible for certain promotions due to links to too many multiple duplicate accounts and/or customers within the Rival powered casinos sharing the same household, computer and/or IP address.
Ruby: Lol! So you're telling me that because I like Rival I can't play here? That's insane!
Albert: If any promotion becomes available for this account it would be automatically allocated at your casino cashier and emailed right away.
Ruby: Right. Thanks Albert, I'll go ahead & forward this to the forum since so many of us like Rival. Hysterical
Albert: You are very welcome.
Albert: Is there anything else I can help you with?
Ruby: No, Albert, I'm sure you
Ruby: are very busy turning down other Rival players. heh
 

"Amy: Okay, thanks.  I reserve the right not to gamble at any casino.  And I will be exercising that right with your casino."

AmySpear...great comeback!  I got "no promotions available" also...and have no idea why.  Oh well, they must need the $10 more than I do.

My login Name is Ronferr and I got no Bonus.
Thanks

my username is amyspear and I got no bonus, currency is US dollars please, thank you.

I just checked my account and the 10 was in there.  Thanks Duwayne!  I went thru the 10 in literally 3 minutes, but it was there!

kelly2469,us dollars please.

hi i keep watching for the other rival. i think a lot of the micros. will open new rivals. because they are really coming aboard for us. cliants. i could be wrong , just my thoughts,  ty, josie46

mlemire. usd. thank you.