
Sorry guys, just spoke to live chat and here is what I got back
You are now chatting with 'Kerrie'
Kerrie: Hello and welcome to our live chat service. How may I help you today?
Me: hi..I just put in the bonus code:
YKP7WMVR and it states it has already been redeemed but I never redeemed it
Kerrie: Our records show that this code was sent to another customer.
Kerrie: This customer has redeemed the bonus previously.
Me: what??? customer?
Me: is there more than 1 account on here?
Kerrie: Our records doesn't show this bonus code was not sent to you.
Me: so it has to be sent to us through email?
Kerrie: This coupon is for one time use only and cannot be used.
Kerrie: All new players are cordially invited to utilize our WELCOMEVOUCHER bonus, which offers a 100% match on the deposit made.
ME: Kerrie, just wanting to know if there is more than my account on here
Kerrie: No there one account registered under "ME".
ME: that is me..but I never used the code before
ME: so, anyway..there is no other n/d for new registers?
Kerrie: All new players are cordially invited to utilize our WELCOMEVOUCHER bonus, which offers a 100% match on the deposit made
ME: okay..thankyou for your help..have a nice evening.
Kerrie: You're welcome.
Kerrie: Thank you for chatting. Good-bye.
Kerrie: Enjoy playing in the casino!