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Welcome to the BigWin Casino Support and Complaints Thread! This platform is designed to facilitate communication between our valued players and our dedicated support team. Whether you have...
ReadBigWin Casino Support and Complaints Thr...
7 3702 months ago
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- Started by
- jschaub
- at May 10, 10, 04:35:10 PM
- Full Member 215
- last active 7 years ago
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- Replied by
- MommyMachine
- at May 10, 10, 04:49:23 PM
- Mighty! Member 3746
- last active 2 years ago
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- Replied by
- MommyMachine
- at May 10, 10, 05:37:38 PM
- Mighty! Member 3746
- last active 2 years ago
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- Replied by
- bonusroundplease
- at May 10, 10, 05:43:30 PM
- Super Hero 1103
- last active 5 years ago
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- Replied by
- stanmexico
- at May 10, 10, 07:11:33 PM
- Newbie 5
- last active 7 years ago
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- Replied by
- luvkittynumber1
- at May 10, 10, 10:06:46 PM
- Super Hero 1388
- last active 1 year ago
When I went there this is the message I got:
Dear players,
Apologies for the site down time. We are in the process of relocating our servers and we have run in an unforeseen technical issue. Please be patient. We will be back up within the next 24-48 hours.
Same with cubaclubcasino which I guess is their sister site. -
- Replied by
- MommyMachine
- at May 10, 10, 10:11:33 PM
- Mighty! Member 3746
- last active 2 years ago
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- Replied by
- luvkittynumber1
- at May 10, 10, 11:37:34 PM
- Super Hero 1388
- last active 1 year ago
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- Replied by
- slotoholic
- at May 13, 10, 08:44:17 PM
- Full Member 136
- last active 6 years ago
Sorry guys, just spoke to live chat and here is what I got back
You are now chatting with 'Kerrie'
Kerrie: Hello and welcome to our live chat service. How may I help you today?
Me: hi..I just put in the bonus code: YKP7WMVR and it states it has already been redeemed but I never redeemed it
Kerrie: Our records show that this code was sent to another customer.
Kerrie: This customer has redeemed the bonus previously.
Me: what??? customer?
Me: is there more than 1 account on here?
Kerrie: Our records doesn't show this bonus code was not sent to you.
Me: so it has to be sent to us through email?
Kerrie: This coupon is for one time use only and cannot be used.
Kerrie: All new players are cordially invited to utilize our WELCOMEVOUCHER bonus, which offers a 100% match on the deposit made.
ME: Kerrie, just wanting to know if there is more than my account on here
Kerrie: No there one account registered under "ME".
ME: that is me..but I never used the code before
ME: so, anyway..there is no other n/d for new registers?
Kerrie: All new players are cordially invited to utilize our WELCOMEVOUCHER bonus, which offers a 100% match on the deposit made
ME: okay..thankyou for your help..have a nice evening.
Kerrie: You're welcome.
Kerrie: Thank you for chatting. Good-bye.
Kerrie: Enjoy playing in the casino!
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- Replied by
- BIGLEAN
- at May 13, 10, 10:38:23 PM
- Super Hero 1458
- last active 4 years ago
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- Replied by
- wnanhee
- at May 14, 10, 03:17:44 PM
- Superstar Member 5413
- last active 2 years ago
Got a $50 snail mail from Jackpot Capital...still waiting for the exclusive from LCB for Lucky Club though...Good luck everyone who got the bonus.
Rated:3.5/ 5
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- Replied by
- jschaub
- at Jun 16, 10, 01:18:43 PM
- Full Member 215
- last active 7 years ago
Hi all, i got at both Lucky Club and Grande Vegas a no deposit Bonus for theire new slot.
I saw that the Grande Vegas one is Postet, but this one not. So have Fun and Goodluck:-)
$50 No-deposit bonus
Enjoy an exclusive $50 no-deposit bonus to check out the new game "Ocean Dreams".
Your Bonus details:
Bonus: $50 No-Deposit Bonus
Coupon Code: LCOCEAN
Validity: 30th June 2010
How to get your Bonus:
Go to the cashier's 'Redeem Coupon' section, enter the coupon code LCOCEAN and enjoy your extra cash! General Lucky Club Terms&Conditions apply.
100% up to $100
Additionally, Lucky Club Casino offers all players a Bonus with a 100% match on your next deposit.
Your Bonus details:
Bonus: 100% Deposit Bonus up to $100
Coupon Code: LCOCEANDREAMS
Validity: 30th June 2010
SWITZERLAND WON , YIPPPIIII!!!! -
- Replied by
- MommyMachine
- at Jun 16, 10, 01:24:33 PM
- Mighty! Member 3746
- last active 2 years ago
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- Replied by
- MommyMachine
- at Jun 16, 10, 01:35:25 PM
- Mighty! Member 3746
- last active 2 years ago
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- Replied by
- MommyMachine
- at Jun 16, 10, 01:41:23 PM
- Mighty! Member 3746
- last active 2 years ago
Update:
I just redeemed it, so it isn't just for depositors...Good Luck Everyone!
Coupon Redemption Confirmation
Coupon Code: LCOCEAN
Playthrough details: Played $0.00
Needed $3,000.00
Maximum Withdrawable Amount $250.00
Included Games Playthrough amounts per $1.00 wagered
7 Stud Poker
$1.00
Bonus Bingo
$1.00
Click to expand/collapse
Bonus Bingo
$1.00
European Slot Poker
$1.00
Keno
$1.00
Pai Gow Poker
$1.00
Real-Series Video Slots
$1.00
Click to expand/collapse
Achilles
$1.00
Aladdin's Wishes
$1.00
Aztec's Millions
$1.00
Aztecs Treasure
$1.00
Aztecs Treasure Feature Guarantee
$1.00
BigShot
$1.00
Boy Kings Treasure
$1.00
Bunko Bonanza
$1.00
Caesar's Empire
$1.00
Cherry Red
$1.00
Cleopatras Gold
$1.00
Coyote Cash
$1.00
Crazy Vegas
$1.00
Crystal Waters
$1.00
Derby Dollars
$1.00
Diamond Dozen
$1.00
Enchanted Garden
$1.00
Fame&Fortune
$1.00
Field of Green
$1.00
Fruit Frenzy
$1.00
Funky Monkey
$1.00
Goldbeard
$1.00
Golden Glove
$1.00
Golden Lotus
$1.00
Golden Retriever
$1.00
Green Light
$1.00
Happy Golden Ox of Happiness
$1.00
Haunted Opera
$1.00
Hidden Riches
$1.00
Hillbillies
$1.00
Hockey Hero
$1.00
Honey to the Bee
$1.00
Incan Goddess
$1.00
Jackpot Cleopatra's Gold
$1.00
Jackpot Piñatas Progressive
$1.00
King of Swing
$1.00
Lions Lair
$1.00
London Inspector
$1.00
Loose Caboose
$1.00
Lucky Last
$1.00
Mayan Queen
$1.00
Medal Tally
$1.00
Mermaid Queen
$1.00
Mister Money
$1.00
Mystic Dragon
$1.00
Naughty Or Nice
$1.00
Ocean Dreams
$1.00
Outta This World
$1.00
Paradise Dreams
$1.00
Paris Beauty
$1.00
Pay Dirt
$1.00
Penguin Power
$1.00
Prince of Sherwood
$1.00
Rain Dance
$1.00
Realm of Riches
$1.00
Red Sands
$1.00
Robertas Castle
$1.00
Ronin
$1.00
Rudolphs Revenge
$1.00
Santa Strikes Back
$1.00
Sea Captain
$1.00
Shopping Spree II
$1.00
Sunken Treasure
$1.00
T-Rex
$1.00
Tally Ho
$1.00
Texan Tycoon
$1.00
The Three Stooges
$1.00
Tiger Treasures
$1.00
Treasure Chamber
$1.00
Triple Toucan
$1.00
Triple Twister
$1.00
Tritons Treasure
$1.00
Victory
$1.00
Viking's Voyage
$1.00
Warlocks Spell
$1.00
Wok And Roll
$1.00
Wooden Boy
$1.00
Year Of Fortune
$1.00
Scratch Cards
$1.00
Slots
$1.00
Excluded games:
Baccarat
Bingo
BlackJack
Caribbean Draw
Caribbean Hold'em
Caribbean Stud
Craps
Let Em Ride
MultiHand Video Poker
Perfect Pairs
Poker
Red Dog
Roulette
Sic Bo
Slot Tournaments
Texas Hold'em Bonus Poker
Tri-Card Poker
Vegas Three Card Rummy
Video Poker
War
Coupon 'LCOCEAN' was redeemed for $50.00! Congratulations!
After completion of the required play through, any BONUS balance funds remaining will be removed.
:-* -
- Replied by
- MunniBagz
- at Jun 16, 10, 01:55:35 PM
- Sr.Newbie 33
- last active 7 years ago
-
- Replied by
- allgood2010
- at Jun 16, 10, 07:42:16 PM
- Super Hero 1133
- last active 3 years ago
-
- Replied by
- bonusroundplease
- at Jun 16, 10, 07:58:50 PM
- Super Hero 1103
- last active 5 years ago
-
- Replied by
- luvkittynumber1
- at Jun 16, 10, 11:01:08 PM
- Super Hero 1388
- last active 1 year ago
-
- Replied by
- toodleedoo
- at Jun 18, 10, 05:38:39 PM
- Sr. Member 452
- last active 3 years ago
-
- Replied by
- blueday
- at Jun 18, 10, 07:43:07 PM
- Almighty Member 38014
- last active 2 years ago
According to the review, this casino closed in October. I guess it reopened.
blue
EDIT - I see that Jackpot Capital have taken it over.Rated:4.5/ 5
-
- Replied by
- luvkittynumber1
- at Jul 05, 10, 02:04:36 AM
- Super Hero 1388
- last active 1 year ago
-
- Replied by
- allgood2010
- at Jul 06, 10, 04:29:15 PM
- Super Hero 1133
- last active 3 years ago
-
- Replied by
- uhdunno
- at Jul 06, 10, 07:21:32 PM
- Full Member 196
- last active 3 years ago
so by reading this thread i see that they told some that it was for depositors, and some it was for new players only, and others that it was for persons outside the u.s....?
sounds like a bit of tarnish on the jackpot capital reputation perhaps their owners need to be apprised of this...?Rated:5/ 5
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- Replied by
- MommyMachine
- at Jul 06, 10, 07:27:53 PM
- Mighty! Member 3746
- last active 2 years ago
-
- Replied by
- chantellee
- at Jul 11, 10, 10:47:40 PM
- Hero Member 706
- last active 4 years ago
-
- Replied by
- MommyMachine
- at Jul 11, 10, 10:49:44 PM
- Mighty! Member 3746
- last active 2 years ago
-
- Replied by
- chantellee
- at Jul 11, 10, 11:04:19 PM
- Hero Member 706
- last active 4 years ago
-
- Replied by
- Booo73
- at Sep 15, 10, 09:37:48 AM
- Super Hero 1212
- last active 3 years ago
$600 Playthrough
Max Cashout is $50
All games included except:
Baccarat
Bingo
BlackJack
Caribbean Draw
Caribbean Hold'em
Caribbean Stud
Craps
Let Em Ride
MultiHand Video Poker
Perfect Pairs
Poker
Red Dog
Roulette
Sic Bo
Slot Tournaments
Texas Hold'em Bonus Poker
Tri-Card Poker
Vegas Three Card Rummy
Video Poker
War
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