Luck3 Support 11: Welcome to LUCK3 Casino &
Poker Room! How may I help you?
jujucat1: hello i redeamed a bonusand it said i got it i activated it but its not showing
Luck3 Support 11: Please hold on for a while, I'll check this out.
Luck3 Support 11: Dear players, unfortunately at the moment we have
No-deposit bonuses for new customers only, therefore bonus can't be activated by you.
jujucat1: im not a new customer
jujucat1: it said it was activated from me
Luck3 Support 11: Right, therefore you can't activate the bonus
jujucat1: that makes no sence
jujucat1: i did
Luck3 Support 11: But it won't be added to your account.
jujucat1: why
Luck3 Support 11: Because it is for new customers only.
jujucat1: why when i tryed to type it in again it said i already activated it
jujucat1: like it should be in my account
Luck3 Support 11: Sorry, what code did you enter?
jujucat1: 33luck33
Luck3 Support 11: Well, I also have to add that this bonus has expired.
Luck3 Support 11: And it was for new customers only.
Luck3 Support 11: Sorry for any inconvenience caused.
jujucat1: not according to your casino programing
Luck3 Support 11: Your understanding on this matter would be very appreciated.
jujucat1: it is just trying to figure it out thank you for your time