I agree with you Blueday bcuz I redeemed chip after chip after chip @ catseye but as soon as I made a playthru on 1 then I was banned for chip abuse. They sent me an email telling me that I needed to contact custsupp because my account had a chip stuck and when I did I was informed that I am now restricted from playing there. My only response was "That Sucks! Ok thank u" cuz the way I c it is that there is no sense in pleading the 5th when u know ur totally guilty.