Quote from: mapluche on November 17, 2011, 11:29:29 PM

Quote from: LuckyRJ on November 17, 2011, 09:26:28 PM

Quote from: mapluche on November 17, 2011, 07:35:22 PM

I just committed fraud, just before completing the wagering requirements, casino delete my balance as well as what they had won. I was told that time, it's dirty, it is a stolen trash this casino ...

mapluche, did you meet the wager or not, because if u didnt, this thursday promotion is just that, for thursday only, that means u have from midnight till midnight to complete the wager for it if you dont do it within that 24 hours all winnings are void, it is clearly stated, so if u met the wager they shouldnt have done this providing like i said you met the wager before that 24 hours expired

im sorry if this is the case, but im sorry if u met the wager before that time, then u should contact there support and ask for more details and give them proof if you have any

gl

LuckyRJ

Yes i have time, but They cheated me ..

ok, so if that is the case, contact the support, and go to your cashier, and get the history information copied into a text file and ask support to give you the managers email address, so you can email the history that you met the wgaer in time,

maybe just re work out the timeframe, because casinos use different time zones, so maybe u still thought u had an hour left, so maybe u got the time zone wrong

i dunno, sorry, i hope u sort this out, keep us posted

LuckyRJ