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Author Topic: Cirrus Casino USA  (Read 1342 times)
myladyfair23 View Public Profile
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« on: September 20, 2009, 03:45:26 PM »

Chat InformationThank you for using our LiveChat Service. This is 'Danny'. How can I help you?
Danny: Hello! Welcome to Cirrus Casino,
myladyfair23: yes I'm locked out of my account and wanted to know why?
Danny: May I have your username please?
myladyfair23: myladyfair23
Danny: the deposit that was placed for the amount of $25 back on 9/15th did not came off the credit card
Danny: it was not charged to your statement
myladyfair23: the money is in there
Danny: would you like to re open it
myladyfair23: the account?
Danny: yes the account id myladyfair23
myladyfair23: yes please
Danny: allow me a moment please
Danny: we can open the account but if you wish to deposit it will have to be done by western union or money gram
myladyfair23: okay thats fine. thank you
Danny: accounts open
Danny: Are there any other questions or concerns that I can assist you with?
myladyfair23: No. Thank you for your help. I'm sorry that my credit card did not go through. I don't know what happened.
Danny: Thank you for visiting us. Please let us know if there is anything else that we can help you with.




I don't know why the card denied my deposit. I have money in there, but I got to say that live help was helpful and I will deposit here again via money gram or western union
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myladyfair23 View Public Profile
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« Reply #1 on: September 20, 2009, 03:57:29 PM »

Nathan: Hello! Welcome to Cirrus Casino,
myladyfair23: yea i have just had my account reopened due to a misunderstanding with my credit card. And I have this coupon in there I would like to be taken off. Can you do that for me please
Nathan: May I have your username please?
myladyfair23: myladyfair23
Nathan: We are in the process of verifying all account information, may i please have your current phone number, full address and email to update your account.
myladyfair23: ---/---/----
myladyfair23: P.O. Box --- Hamshire, Tx ----
myladyfair23: theresacfontenot@yahoo.com
Nathan: Thank you!
Nathan: The account is not reset.
Nathan: Is there anything else I can do for you?
myladyfair23: no thank you very much


Once again very helpful....
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