"Free chip offer" in subject line
user id:
i was wondering why the free chip with code "EWGDUN4X" states already redeemed when i have not done so. I would like to try your casino before making a deposit,
you can never be to careful.
a response would be appreciated.
thank you
This was their responce:
Thank you for your e-mail and interest in
Jackpot Capital. Please note that our coupon codes are unique and can only be redeemed once, by the customer it was sent out to via mail-out.
We had sent you a $25 bonus via mail-out campaign last year but noticed you had not yet redeemed this coupon. It has now been credited to your real player account bigvinny.
The bonus must be wagered 20 times before a cashout is allowed. Game play on
Baccarat,
BlackJack, Caribbean Hold 'em,
Craps, MultiHand
Video Poker,
Roulette,
Sic Bo, Tri-Card
Poker, Video Poker and War is excluded from meeting the wagering requirements.
As stated in our Promotional Terms & Conditions, the maximum cashout amount for non-deposit bonus play is five times the bonus given, e.g. $50 given; max cashout = $250.
Should you require any further information, please feel free to contact us at the below-mentioned telephone
numbers and/or e-mail address.
Enjoy playing at Jackpot Capital!
Kind regards,
Yasmeen
Jackpot Capital Support
Toll Free: 800-571-7009
Regular number: 678-349-0095
Fax number: 678-349-0096
Email:
support@jackpotcapital.com