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Author Topic: Personal review of Linesmaker Casino  (Read 5429 times)
Zuga
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« on: July 19, 2007, 10:17:05 AM »

My advice for those of you still havent opened account over linesmaker is STAY AWAY from it.I deposited 200$ and got 40$ of sign up bonus. An extra 40$ just for downloading i didnt get.But thats not the issue , the problem was after meeting the WR( a went little over WR), i decided to withdraw my deposit plus winnings( i won 40$).Then i realized that only way to withdraw money is by using bank transfer or they can send you an check.Since i have deposited by my credit card i sent email to their customer support asking if they could send me money directly to my credit card.Since there was no response, i emailed them again.Instead of answering me ,next time i logged in , i found my account DISABLED.I couldnt believe. So i actually called their customer support, only to be told to call again in few hours, which i did.The operator told me that i have to send scanned pics of my passport,front and back side of my credit c., and credit c. statement.They didnt tell me why my account was frozen.So i sent the asked documents, only not to be answered again.i have sent it again, and they said i have to resend c.c. statement in jpeg format, which i did.Eventually i received email saying my account is still to be frozen, but they did return my deposit to credit card, with no winnings.No explanation what so ever was given to me.All this charade had cost me nearly a month of one way " correspondence" with their customer support, and  a few thousand nerves.So my advice is STAY AWAY from linesmaker
 Angry
« Last Edit: August 14, 2007, 12:02:42 PM by zuga » Logged

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« Reply #1 on: July 19, 2007, 09:04:58 PM »

This sounds very unfortunate, luckily when I did Linesmaker they still accepted Neteller and I needed no proof of id or anything like that I was paid out within a few days.
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Zuga
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« Reply #2 on: August 14, 2007, 12:00:09 PM »

update, even after disableing my account by linesmaker menagment, a got on the regular basis their promotions by email. funny thing..... i tought i dont need to unsubscribe, but aperently their sistem kept my records although my account was frozen. So i unsubscribed, dont wont anything to do with them .... Cool lesson learnd
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djani
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« Reply #3 on: August 15, 2007, 10:35:16 AM »

Glad to see you got your deposit back, in some casinos they dont even refund what you deposited( rotten ones). I guess ill take your advice and stay away..
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« Reply #4 on: August 15, 2007, 01:55:25 PM »

Thanks for your advice, I wont you them for sure.
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Zuga
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« Reply #5 on: August 18, 2007, 04:49:33 AM »

no problem, we are all here to share expiriences, and to give advice. Wink
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nikola81
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« Reply #6 on: August 31, 2007, 06:39:14 PM »

i didnt try  this casino yet , and i wont in the days to come.. you are not the only one who had some kind of problem at linesmaker... couple of months ago my friend played there, and he also didnt get the extra 40$( as you said for downloading casino).. when he contacted the support they didnt reply at all( i think he sent 2 or 3 emails).. reading your review , i have to think he was luckey coz he got his money back, although he had to wait for the check to arrive almost 4 weeks...
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« Reply #7 on: September 01, 2007, 01:57:51 PM »

Sadly there are many casinos that try to cheat the normal people. Especially a places that are not so popular.
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Zuga
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« Reply #8 on: September 04, 2007, 12:57:32 PM »

Sadly there are many casinos that try to cheat the normal people. Especially a places that are not so popular.

thats why i have posted this review, to warn you all about linesmaker , to avoid their casino. trust me you dont want to have anything with them, and you dont want to have that kind of problems that i had....
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« Reply #9 on: September 04, 2007, 03:13:53 PM »

Hi! Thanks for the advice! Won't be playing there Shocked..Keep me posted if anything changes in the future. Thanks again. Wink
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« Reply #10 on: September 04, 2007, 04:24:29 PM »

All casinos want to take money but dont want to give, normal
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Marcus
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« Reply #11 on: September 05, 2007, 03:09:46 AM »

All casinos want to take money but dont want to give, normal
Technically that is true but if you play in a good casino they will not do tricks.
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NikiS
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« Reply #12 on: September 05, 2007, 05:34:09 AM »

All casinos want to take money but dont want to give, normal
Technically that is true but if you play in a good casino they will not do tricks.

So what casino do you reccomend ?
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HIM
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« Reply #13 on: September 05, 2007, 09:19:04 AM »

My advice for those of you still havent opened account over linesmaker is STAY AWAY from it.I deposited 200$ and got 40$ of sign up bonus. An extra 40$ just for downloading i didnt get.But thats not the issue , the problem was after meeting the WR( a went little over WR), i decided to withdraw my deposit plus winnings( i won 40$).Then i realized that only way to withdraw money is by using bank transfer or they can send you an check.Since i have deposited by my credit card i sent email to their customer support asking if they could send me money directly to my credit card.Since there was no response, i emailed them again.Instead of answering me ,next time i logged in , i found my account DISABLED.I couldnt believe. So i actually called their customer support, only to be told to call again in few hours, which i did.The operator told me that i have to send scanned pics of my passport,front and back side of my credit c., and credit c. statement.They didnt tell me why my account was frozen.So i sent the asked documents, only not to be answered again.i have sent it again, and they said i have to resend c.c. statement in jpeg format, which i did.Eventually i received email saying my account is still to be frozen, but they did return my deposit to credit card, with no winnings.No explanation what so ever was given to me.All this charade had cost me nearly a month of one way " correspondence" with their customer support, and  a few thousand nerves.So my advice is STAY AWAY from linesmaker
 Angry

That is horrible. So you contacted them around 10 times by phone, mails and etc and they dont even tell you why. I would be very pissed about that. I imagine what it was like for you
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Zuga
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« Reply #14 on: September 06, 2007, 11:05:39 AM »

yes, i called them twice , and sent them dozen emails, and like i said it cost me a month of nerve breaking..  they are rough casino, with unprofessional customer support, whos main concern is to cheat players... Angry
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