Good Luck getting any payouts from CoolCat. I won over 800 from them and they confiscated all of my winnings citing some crap about multiple free chips in a row. I was a regular depositer at the time and was really upset that they refused to pay me! Oh well, I just never deposited there again. My advice to you is to keep hounding them and maybe you will get paid if you are persistent. Do not give up and if they continue to stonewall you take up the matter with RTG. Maybe they will be able to help you get paid! I just do not deposit there anymore for that reason. It just is not worth the hassle!