Schnick 
Full Member
Posts: 170
31
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Referrals: 0
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Thank You very much for this exclusiv.
No Problems.
I just signed up and received $20 in 4h.
Good Luck to All!
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jade
Full Member
Posts: 233
65
94
Referrals: 0
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I still can't even get to the sign up page. Grande Vegas starts to download, but about way through, the shell changes from Grande Vegas to casino client and at the end of the download it goes to the sign in/password page. This is where I'm stuck. jade |
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rgirlia
Newbie
Posts: 10
0
9
Referrals: 0
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downloaded. registered. requested on-line support. took 45 minutes to get an answer. then i was told i had to send in copies of DL, credit card, credit card stmt, and a utility bill. okay, not gonna do that BEFORE a nd bonus. waste of my time. i have played and deposited at other vegas tech casinos so unsure of the problem. grrr  HAPPY GAMING |
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luvkittynumber1
Super Hero
Posts: 1536
318
381
Meow-mix, meow-mix please de-liv-er!!! Referrals: 0
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WOW! I have had to confirm my phone # 1 time at one of this sites sisters to get a bonus, but that is rediculous rgirlia!!! That's not right.
I registered & like rgirlia, I too waited a long while before chat got with me. I had to give my full name, dob & email in which I used 2 sign up then I was told it would take 24 to 48 hrs. to confirm my details in order to recieve my bonus. That is what the sisters also required me 2 do so I dunno who u talked to, but I would report it by emailing their casino staff if I were u.
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Get in, get out....Nobody gets hurt!!!
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luvkittynumber1
Super Hero
Posts: 1536
318
381
Meow-mix, meow-mix please de-liv-er!!! Referrals: 0
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I registered and contacted support, still nothing. Should I try sending an email to support or should I just try live chat again?
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Get in, get out....Nobody gets hurt!!!
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Koralina
Newbie
Posts: 1
0
0
Referrals: 0
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seems alright except for the fact that you have to wait for ages  |
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genevahl
Jr. Member
Posts: 88
26
14
Referrals: 0
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i asked for the bonus 2 days ago. they thanked me for registering, but when i went back to see why i did not get the bonus, i was told i had already rec. it and played it when i had not. i just uninstalled. i enjoy vegas tech sites, but i do not need to be treated like this.  |
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imakin1
Full Member
Posts: 123
5
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Referrals: 0
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« Reply #22 on: August 07, 2010, 03:48:52 AM » |
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just registered at Grand Vegas went to live chat, after 30 minutes, they finally came on. I gave him my details and he stated that I had already collected that bonus. I told him I had not, after another ten minutes he came back on the screen and said I wasnt eligible. I dont mind not getting a bonus, but at least I give them the correct information. Why cant they do the same. thx for letting me vent,lol gl all imakin1  |
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kattboots
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« Reply #23 on: August 27, 2010, 10:54:23 AM » |
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I just signed up and got an operator right away, but they said they were having a general system update and could not give me the bonus right now, come back in an hour. I will be trying that in a few minutes and will let you know how it goes...
Chat transcript:
Please wait for a site operator to respond.
You are now chatting with 'Amilkar'
Amilkar: Thank you for contacting customer care , how may
I assist you?
you: I Amilkar, I just signed up and have a bonus code of
LCBGV20 can you help me apply that to my new account?
Amilkar: We would like to inform you that we are currently
going through a general system update therefore the
system in our end is not available at this moment.. We're
expecting updates soon. We're sorry for any
inconveniences. Please contact us back later
you: Ok, thank you, I will do that, do you have any idea how
long that may be?
Amilkar: Please try back in 1 hour.
you: ok, thank you
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Every day is a new opportunity for renewal of the spirit.
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kattboots
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« Reply #24 on: August 27, 2010, 11:11:51 AM » |
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The rest of the story so far: This time I had to wait a bit and give my name, birthdate, and email address... he went and added the bonus but told me I had to wait 24 hours - I will try tomorrow...
Chat transcript follows:
Please wait for a site operator to respond.
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Raul'
Raul: Thank you for contacting customer care , how may I assist you?
you: I was told to come back in an hour after your general update was finished. If it is finished can you help me apply my bonus code of LCBGV20?
Raul: yes!
Raul: May i please have your full name, date of birth and email address?
you: super! Thanks... (my information redacted)
Raul: thank you (my name redacted), give me one moment and ill credit that your account
you: thank you Raul
Raul: =)
Raul: i processed the bonus
Raul: but remember that the free money bonuses take around 24 hours
you: oh? it is not there now to play with?
Raul: no, im sorry =(
you: nothing you can do about it? I just have to come back tomorrow to play?
Raul: yes
Raul: =(
Raul: i wish i could
Raul: but the time frame its always the same
you: ok, thank you, =(, see you tomorrow then...
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Every day is a new opportunity for renewal of the spirit.
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kattboots
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« Reply #25 on: August 27, 2010, 09:06:31 PM » |
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The result of my Grand Vegas adventure... checked back in 7 hours and the bonus is there now ... I am off to play now!
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Every day is a new opportunity for renewal of the spirit.
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tamaroa
Hero Member
Posts: 567
85
84
Referrals: 0
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« Reply #26 on: September 12, 2010, 03:21:54 PM » |
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Unreal , I requested via phone, never got it.....I called back and was told no because I live in Missouri? I do not live in missouri, no such truth, I looked at my account while on the phone with them and it has my correct address and state. As they see to that my state is not Missouri they refuse to credit bonus until I furnish proof of my address with state info.....
Im frustrated, not worth the effort
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luvkittynumber1
Super Hero
Posts: 1536
318
381
Meow-mix, meow-mix please de-liv-er!!! Referrals: 0
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« Reply #27 on: October 02, 2010, 03:52:44 PM » |
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I still have never recieved my bonus & I registered way back in July.  |
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Get in, get out....Nobody gets hurt!!!
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luvkittynumber1
Super Hero
Posts: 1536
318
381
Meow-mix, meow-mix please de-liv-er!!! Referrals: 0
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« Reply #28 on: October 25, 2010, 08:37:12 AM » |
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I just got off the phone with a rep. from grandvegas & I was told that I am not eligible to recieve this bonus because I have never made a deposit at any of the sister sites that I already have accounts with. That's a bunch of BULL! WTF!!! That ain't even right!
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Get in, get out....Nobody gets hurt!!!
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luvkittynumber1
Super Hero
Posts: 1536
318
381
Meow-mix, meow-mix please de-liv-er!!! Referrals: 0
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« Reply #29 on: November 03, 2010, 11:23:19 PM » |
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Ok, NOW GUESS WHAT?!? I am now LOCKED OUT of this casino & all it's sister sites too. I am totally disappointed in this casino & how I was treated. I was in no way rude when talking to the casino rep. on the phone & although I did not agree with his reasons for denying me a ND bonus, I just said ok & thought that would be the end of it.
BUT NOOOO......Not cool man, Not Cool.
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Get in, get out....Nobody gets hurt!!!
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United States of America played Montys Millions.
