Have i won whopping 19,878.84 euro or not?

Transcript below

info: You are now chatting with 'paul'
paul: hi
paul: welcome to winbig21.com.my name is paul
paul: how may i assist you today?
Per: HI Paul why are disconnecting and donīt answer my questions?
paul: I am sorry there was technical prblem
Per: have emailed, open a lot of chats and you are writing 2 or 3 lines and then the you donīt answer me
Per: Can you call me?
Per: Need to fix deposit and withdrawel
paul: i am sorry but now we don't have toll free number for your country
paul: but yes you can withdraw your $210
Per: is there a chance i can deposit to get all that amount?`
paul: so go to your cashier and make a deposit and request your withdraw from there
paul: via net teller or money booker
Per: But hereīs the deal thru promotion i can withdraw 210 euro BUT is there a chance to get more, my account is packed as you see
paul: NO
paul: there is limitation of withdraw
Per: Ok no problem then, but i canīt withdraw this amount and is getting bigger when i try to play it down
Per: all i whant to withdraw 210 no more or no less
paul: yes
Per: Due to current withdrawal limits, this withdrawal method is not available at the moment.
paul: ye s
paul: yes
Per: i canīt split it down to 210 - how to get rid of 19600 euro?
Per: hehe
paul: make a deposit and then you will get an option of withdraw
paul: to your cashier ok
Per: and no chance to get the full amount? It will be a great promotion boost for you
paul: i am sorry no
Per: so i must deposit, to get no deposit bonus?
paul: now first you have to request your withdraw
Per: but i cant sir
paul: and then if you want then you can reverse that and get bonus on that
Per: i canīt the page is telling me: Due to current withdrawal limits, this withdrawal method is not available at the moment.
paul: make a deposit to your cashier first
paul: as i told you now
Per: how little, 1 euro?
paul: no
paul: 25 euro
Per: what, so i depsoit 25 euro and can cash out 235 euro?
paul: yes
Per: and the rest 19600 euro?
paul: as you were playing with the free chip of the casino
paul: right?
Per: yes, no deposit bonus
Per: sign up bonus - sorry
paul: so as per the bonus terms you can only cash out 10x bonus+deposit
paul: ok
Per: and the rest in balance?
paul: you can play with that
Per: and someday i can cash out?
paul: yes
Per: the rest 19600 euro?
paul: if you wil win then you can withdraw more than that even
Per: yeah so if we are clear here now.
Per: sign up bonus - deposit 25 and cahs out 235
paul: yes
Per: in future deposit 25 and cahs out 19600 euro?
paul: for that you have to play with that balance dear
paul: so now first request your withdraw
paul: and then you can play with your remaining balnace
paul: *balance
Per: to request i must deposit?
paul: yes
paul: i told you several times
Per: so sorry to ask again - to make things clear here when i deposit 25 i get 235, then i deposit 25 again, play with the rest of money and cash out 19600 euro?
Per: you know its a big chunk of money for me
paul: no
paul: there is no need to make a deposit after that
Per: so how to get the rest of the 19600?
paul: now you can play with your remaining balance without deposit
paul: and if you will win lastly you can take your cashout
Per: so say i play it down to 10000 euro, can i withdraw 10000 euro then?
paul: yes
paul: now request you withdraw to your cashier page
paul: and then stsrt playing again
paul: *start
Per: my lord - itīs a yaers salary i won then?
paul: yes
Per: my lord again
Per: i canīt belive that! Sorry to say
Per: pls write my a confirmation mail!
paul: now request your withdraw
Per: my = me
paul: and then play with your balance amount in your account
paul: ok
Per: first i in a few days will deposit 25 euro, and then play with the rest, no to win but to get the withdraw
paul: ok
Per: i canīt belive this sir, sorry to say. Scepsis and warning flags are all over the place
Per: thefore i need i clear donfirmation mail how to claim everything and what you need from me
Per: step by step
paul: I am sorry please make a deposit
paul: and request your withdraw first and then play
Per: how much do i need to play to get more money out?
paul: before that you need to request you withdraw
paul: and then contact us
Per: pls write me an email, step by step. Iīm asking you kindly sir - you know this is a year salary for me and donīt beleive that
Per: so i need a mail - step by step how to get the maximum out of this. Then you can use me in promotion and so on - no problem at all
paul: now it is not possible
paul: so please request your withdraw
Per: what is not possible?
paul: and then we will send you that
paul: ok
Per: so you are saying that i can get at least 10.000 out of my balance?
Per: you only need 25 euro in deposit to confirm account=
paul: yes
paul: now can you request your withdraw
paul: else you amount will be remove automatic
Per: what will be removed?
paul: your 210 euro
paul: now request that now
Per: i donīt have 25 euro on my neteller account will solve that in a few days
paul: ok
Per: will fix that - deposit later, claim 235 out, and then claim the remaining of 19.878,34 euro
Per: is that correct?
paul: yes
Per: my lord - you know how much money that is for me?
Per: This is no funny joke?

Thought I'd let you know I downloaded this using your link and nothing was in the cashier so I went to live chat and waited for half an hour without any response so I gave up. Thanks though.