same here. they say i didn't downloaded from the right site.
Simon: hello Robert
Simon: how are you doing today?
robick: hi! i create a new account and i heard that you are giving 10 free no deposit bonus. can i get it?
Simon: it depends ... if you came through the right affiliate you must have gotten a code
robick: yes, is the code LCB10?
Simon: allow me a second please
Simon: I will check your account
Simon: Robert you have the right code but the wrong affiliate... I am sorry I can't give you that bonus.
robick: too bad, i was already happy to get the bonus
Simon: yes but from whom did you get the code?
Simon: yes but didn't you follow the link from that site
Simon: because you got the wrong advertiser
robick: i did.
robick: i downloaded from their site
robick: i'm their member
Simon: hmm that's weird because you got another very different advertiser
Simon: and that does not entitle you to get this bonus
robick: i know, but i sure did download from lcb
Simon: I understand but then you have to complain to them
robick: ok, bye
Simon: bye bye