:(All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 28seconds. An operator will be with you shortly.
You are now chatting with 'Albert'
Albert: Welcome to Cocoa Casino's Live Support. How may I assist you?
KIM: Hello, I just wanted to know how long I have been registered with you
KIM: biglean/goldengryl@comcast.net
Albert: One moment please.
KIM: How are you Albert?
Albert: Fine, Thanks!
Albert: This account was registered since July 22, 2009.
KIM: I registered thru affiliate LCB and have not received the other half of the exclusive new player bonus
KIM: It was I $50 instant and $60 on 30 day anniversary
Albert: One moment please.
KIM: Okay no problem Albert
Albert: Your patience is appreciated. I will be with you shortly.
KIM: okay
Albert: We are currently extremely busy. Please be patient I will be with you shortly. I apologize for this delay.
KIM: no prob
Albert: Your patience is appreciated. I will be with you shortly.
KIM: k
Albert: Your patience is appreciated. I will be with you shortly.
KIM: Albert have you left me?
KIM: I keep getting a prompt msg
KIM: Like it is timed to say "Your patience is appreciated. I will be with you shortly".
KIM: Albert]
Albert: Thank you for holding.
Albert: We didn't have updated information in regard to this bonus promotion. We will need to forward a request to our casino promotional manager. You will be emailed as soon as your request has been reviewed.
KIM: latestcasinobonuses.com exclusive bonusNo Deposit Casino Bonus - EXCLUSIVE cashable €/£/$110 80xbonus Min Cashout - 5x bonus Max Cashout - 10x bonus you will receive€/£/$ 50 initially and €/£/$60 one month anniversary
Albert: Thank you very much!
KIM: ur welcome
Albert: Unfortunately we didn't have information regarding this bonus promotion.
Albert: You will be emailed as soon as your request has been reviewed.
KIM: How can you not have the information and it is the deal you made with the affiliate LCB?
KIM: I am starting to get weary about some RIVAL casinos!!!!
Albert: We're sorry but we will need to forward this request to our casino promotional manager.
Albert: Is there anything else I can help you with?
KIM: When can I expect an email or the money in my acct?
Albert: You will be emailed as soon as your request has been reviewed. We cannot provide an exact time frame in which this request will be reviewed it depends on the current queue of pending request to be reviewed. Usually during the next 24 hours.
Albert: Is there anything else I can help you with?
KIM: No that will be it thanks Albert
KIM: Have a great day!!!
Albert: Thank you for using Live Support. Should you have any future questions, please contact us again.
Albert: Thank you very much!
Albert: Have a nice day.
