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Author Topic: Atlantis Gold | Treasure Island Jackpots | Mermaids Palace | Monarchs Casino  (Read 15615 times)

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Online cheetahwind

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48 hours have past since my withdrawal request, so far no request for a verification deposit nor any form of verification documents.  So far there living up to there reputation of being slow on everything.
Like I said before, this is more of a test to see if the new "brand" is any better than any of there other offerings.  So far I'm going to guess no dice.  I guess I'll take my next step and see if a PM sets off any bells and whistles at the Tropicana Cashier department.  Highly doubt it, but it's worth a try.

Offline AtlantisGold

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Hi xxxxxx,

Hope all is well!
Thank you for raising this concern.  Upon checking, you made the withdrawal request on cashier 30/06/2014 02:28:16    and Finance team reviews withdrawal request within  24 -48 hrs.
Please expect  an email today regarding  this.

Should you need further assistance you can visit live chat.
« Last Edit: July 02, 2014, 09:05:03 AM by Melcb »
Cristine Reyes
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Atlantis Gold Casino

Online cheetahwind

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While I appreciate an answer, please refrain my using my real name in the future.
Now that I've gotten my answer, how about answering Nanduzzz question about the same brand?

Online Nanduzzz

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Cheeta Sorry, I'm Italian and I do not understand the sense of your question, but I have to say that today I have received the money of my winnings from Tropicana gold. (after a month) ....

Online susieq45

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 >:(On May 26th I withdrew $301.00 from Atlantis Gold casino, I sent in all the paperwork that they wanted. They confirmed that they received everything a couple of days later. My withdrawl stayed pending until the 23rd of June. Then I received an email saying that it had been approved. Although as of today July 16th I have still not received my withdrawl! What can I do? The only answer I have been getting from them is that they will check on it! I'm tired of waiting!!

Online susieq45

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I have been waiting for almost two months for a $301.00 withdrawl from Atlantis Gold! And everytime I post on this site my posts are removed!! Atlantis Gold  answer's my emails and they say everytime that they will have to check with their processor! The same old thing over and over! Well I would like to have my winnings!!

Offline baby22555

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I have been waiting for almost two months for a $301.00 withdrawl from Atlantis Gold! And everytime I post on this site my posts are removed!! Atlantis Gold  answer's my emails and they say everytime that they will have to check with their processor! The same old thing over and over! Well I would like to have my winnings!!
   

 Wow I have been waiting since April for my money and keep getting the same story as you about the processor.   I won on Atlantis, Mermaid and Treasure Island all in April and haven't got one payment.  Seems like there playing games.  They told me the girl had a meeting with the processor about me and then that same girl says there working with the processor on this matter.  3 months I just  get the run around.  If I get paid I will let you know. I think April payments would be processed first but who knows. Whats up with that phone number on there site it doesn't work.  Wish I knew a place to report these people like game commissioner.  GOOD LUCK...
Lisa

 

 
 

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