wow, a nice result weezer.

also when support told me about the refund policy i was like wow you can do refunds, they said yes but it blocks your account for ever

you know, i have a question about these refunds, is there some form of a rule though in order for you to ask for a refund??

and will they refund all deposits you ever made there and deduct if you made withdrawals from the total, how would they fully work??

any more information would be grateful

Thanks

LuckyRJ

Lucky - It would be everything you deposited but having made withdrawals, I would guess it would be highly unlikely to get everything back.

I don't agree with chargebacks in any shape or form and I think in Weezer's case, she was checking the position and they took it as a "chargeback" request (this is a guess based on the wording of weezer's post). 

I totally discourage you from doing this if you are thinking about it. Making withdrawals on deposits and then querying those deposits does not a chargeback situation create.

blue

well ok still patiently waiting for my winnings to show up on my visa debit card. Today is the 3rd business day from the day when it was approved. the $21 was already charged to my card (and sadly i did not win on that $21) but i do have the winnings coming for $296. Just not sure when to expect it now, because i got another chat message stating it can take up to 7 business days, just to post.

  hoo! I got my winnings! Thanks Clubworld Casinos and High Noon and Latest Casino Bonuses. I have never ever won anything from a free chip promo before. This is awesome!

Now I know I can trust clubworld in the future in case i make a deposit and try my luck again (which I will probably)

What gives with the Club World Group lately?  1st it we are dealing with payments that were not properly credited to our casino accounts but charged against our cards and now....it is taking nearly TWO WEEKS to get bank transfer/wire withdrawals into our accounts?  This is the group I have been sticking with the past few months because of the more timely payments and reliability but after this last go around with excuse after excuse about processor problems....I've lost faith in CWC as well.  Martyn, I "pm'd" you yesterday to ask what the heck is going on but you didn't reply so here I am once again in the public genre to let people know there seems to be some hiccups again with this group.  I am beyond frustrated.

Funds JUST hit my account so "for now", I'm good.  BUT...this doesn't make me feel all warm & fuzzy knowing it "can" take up to two weeks to get bank transfers into our accounts from this group (as I was just told from the cashier who I've been in regular contact with) when this used to be the quickest method of receiving payouts!  Last payout I actually followed through with a couple months ago was in my account in about 4 business days.  This one took 7 but only after a lot of complaining!   Grrrr....

Glad you received it.  I have heard back from Martyn and I understand he has contacted you too.

This is what he said

 "I never saw the PM as I no longer get notifications about them.  This is being looked into by Zuga.

So I have read it and spoke to our cashier guys to find out what is going on. I believe our cashier have also been in communication with the player today. The delay in processing the withdrawal is down to the recent bank holidays which have added a few days on before we were able to process it.

This has been explained in more detail to the player today and it is unfortunate timing but really nothing sinister. All I can ask is that the player hang in there and be patient as the funds are on their way. All I can really do is pass on our sincere apologies."

Looks like it all is resolved this time.  Lets hope it's a "one off".

blue

Hmm...ok, was there more than one bank holiday then between 5/6 and today?  I was aware of the one on May 6th but my WD was processed on May 7th.  Seems like the UK has ALOT of bank holidays!  If there was just the one then the delay really cannot be blamed on holidays...even the cashier told me it was due to "processor problems" which ALWAYS is a concern to me, leaving us at their mercy!