Author Topic: Dr Vegas Casino  (Read 387 times)

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Offline Dr Vegas

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Dr Vegas Casino
« on: October 31, 2014, 11:37:46 AM »
Hey Everyone,

I'm Tom and I would like to introduce myself and Dr Vegas Casino.

Unlike the majority of online casinos, Dr Vegas Casino has its own innovative games as well as the best games from Wagerworks, Play N Go and Next Gen with the majority of games being available on your computer, smartphone and tablet. Dr Vegas Casino offers all types of games including 20 and 25 line Slots, Blackjack, Roulette, Poker and Live Casino We also have a selection of free daily tournaments that are completely free to enter and you can win up to Ł50 jackpot.

Our current offers and promotions include...

Registration Bonus - 20 Free Spins.   
Welcome Bonus - 100% bonus up to Ł200 + 100 free spins.
Re-Deposit Bonuses - Generous deposit bonus for subsequent deposits.
Daily Promotions - Including 'Cash Drop' every Wednesday and 'Happy Days' every Thursday.
Vegas Rewards - Including increased bonuses, cash back and other special promotions for various VIP levels.

We have a range of payment methods and withdrawals are completed within minutes.

We hope you enjoy your experience at Dr Vegas Casino and if you have any questions or suggestions please feel free to get in touch, I am always happy to help.

Kind regards,

Tom
« Last Edit: November 03, 2014, 07:04:13 PM by Melcb »

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Offline cranders79

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Re: Dr Vegas Casino
« Reply #1 on: October 31, 2014, 11:51:17 AM »
I don't like Dr Vegas, deposited and never receive anything, not even an email

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Offline Dr Vegas

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Re: Dr Vegas Casino
« Reply #2 on: October 31, 2014, 12:07:17 PM »
Hi cranders79,

Thank you for your message, I am really sorry to hear about this.

Did you register to Dr Vegas Casino using a Hotmail address? If so, we are having issues with sending promotions to customers using Hotmail. We are currently working on this so that we can send new promotions directly to your email.

We now include bonus and promotional information in all our customers accounts and you should be able to see this when you log in into your account page.

If you are still having problems please do not hesitate to contact me and I will do everything I can to make sure this is resolved.

Kind regards,

Tom

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Online sanchya

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Re: Dr Vegas Casino
« Reply #3 on: October 31, 2014, 02:36:40 PM »
I don't like Dr Vegas, deposited and never receive anything, not even an email
excatly the same, i was regular player there..but this place is one big problem yet, i cant recomend!

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Online tornado

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Re: Dr Vegas Casino
« Reply #4 on: October 31, 2014, 03:13:04 PM »
I'm a regular player, every day I make a deposit, never had any problems,
 I regularly receive promotions via email and the payment process is done in 5 seconds.
 I wrote only one that is my experience with this casino, I'm sure that will solve the problems that you have presented.

 :)

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Offline Dr Vegas

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Re: Dr Vegas Casino
« Reply #5 on: November 01, 2014, 09:38:46 AM »
Hi Sanchya,

Thanks for your message and sorry to hear you have experienced the same issues.

Our customers are extremely important to us and I am keen to resolve this so that you can receive our great promotions again.

If you can send me your email address or username, I will look into this further so that I can make sure it is resolved.

Also as I mentioned in my previous message we have made huge improvements to our site to enable you to receive daily and special promotions directly to your account page when logged in.

I hope that we can resolve this so that you can begin enjoying the games again. If you have any other feedback please do not hesitate to contact me and let me know so that we can continue to improve the experience for our customers.

Kind regards,

Tom

Offline Dr Vegas

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Re: Dr Vegas Casino
« Reply #6 on: November 01, 2014, 09:41:51 AM »
Hi Tornado,

Thanks for your message.

Great to hear that you are enjoying the site.

I am now the casino rep for Dr Vegas Casino on LCB so if you have any feedback or issues please feel free to contact me.

Also it would be great to hear about what you like about Dr Vegas Casino and if you have any ideas for games you would like to see on the site?

Kind regards,

Tom

Online sanchya

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Re: Dr Vegas Casino
« Reply #7 on: November 01, 2014, 10:01:01 AM »
Hi Sanchya,

Thanks for your message and sorry to hear you have experienced the same issues.

Our customers are extremely important to us and I am keen to resolve this so that you can receive our great promotions again.

If you can send me your email address or username, I will look into this further so that I can make sure it is resolved.

Also as I mentioned in my previous message we have made huge improvements to our site to enable you to receive daily and special promotions directly to your account page when logged in.

I hope that we can resolve this so that you can begin enjoying the games again. If you have any other feedback please do not hesitate to contact me and let me know so that we can continue to improve the experience for our customers.

Kind regards,

Tom
ive talked with manager Anita few times and im tired from problems all the time..i asked where gone promos emails..the same..no one dont know..
im member long time and i remember how good place it was till februar..yet cant say anything good!

Offline Dr Vegas

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Re: Dr Vegas Casino
« Reply #8 on: November 01, 2014, 10:12:26 AM »
Hi Sanchya,

Thanks for the reply.

Are you signed up with a Hotmail email address?

I am keen to investigate this further so that we can get to the bottom of the issue and resolve it.

Please feel free to send me your details for Dr Vegas Casino via PM and I will keep you updated on the progress with fixing the problem.

Since February we have added lots of new exciting promotions and tournaments to the site and I want to be able to keep you regularly updated.

Kind regards,

Tom

Online Anchi

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Re: Dr Vegas Casino
« Reply #9 on: November 01, 2014, 11:24:29 AM »
Hi Tom,

Welcome to the forum  :)
Zažmuri, ono što tada vidiš, tvoje je. Momo Kapor.

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Offline Dr Vegas

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Re: Dr Vegas Casino
« Reply #10 on: November 01, 2014, 11:27:27 AM »
Hi Anchi,

Thanks, good to meet you and I look forward to contributing.

Tom

Online Melcb

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Re: Dr Vegas Casino
« Reply #11 on: November 03, 2014, 07:04:50 PM »
A big welcome and thanks for joining us at the forum.
Today was good. Today was fun. Tomorrow is another one - Dr. Seuss

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