So I am having some difficulty with Vegas Casino. As a regular player at the sister casino, Slots Plus
I noticed one day the bet limits for my 2 favorite games, Aladdins Wishes and Rain Dance
had been decreased down to $2 per spin, no reason given, I inquired about it numerous times and finally it was changed up to $10, still far below other games but acceptable. I sign up for Vegas Casino and the same problem is present. However this time the customer service person says it cannot be done and then spends half the time thinking I want to discuss wage requirements to withdraw or saying I ve given you all the information. When I repeatedly ask the person to check my Slots Plus acct to see that indeed it is possible she at first wont then says they did, saying I have the same limits, when I have it up on my screen showing a $10 max bet.
The person wasn't openly hostile, but they sure as heck weren't helpful and dare I say a bit dismissive.
I emailed myself a copy of the transcript if you want me to pm it to you, along with both my acct names