bonusroundplease
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« Reply #90 on: September 16, 2010, 07:30:43 AM » |
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Tracy...I don't know the secret because if I did I would be cashing out at EVERY casino I play at. I was just lucky at Winpalace when I won the 1000.00. Then I won and cash outed 600.00 Monday. I just wish it didn't take 5-10 days to process withdrawals. I hope they change that in the future if you have already made withdrawals that they go faster. So far...I'm loving Winpalace. 
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tracylh18
Jr. Member
 
Posts: 61

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« Reply #91 on: September 25, 2010, 05:25:26 AM » |
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well, lucky you...i guess....i just wish i was as lucky as you.....  ....its nice to know that some people wins at Winpalace casino....that casino is just not for me i guess....keep up the winnings gal......gl to you...
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rena35
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« Reply #92 on: October 06, 2010, 03:29:35 AM » |
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agreed as fae as winpalace is concerned i have deposited (once over 300)and never cashed out.I also wish they would stop emailing me saying ive won $80 then when i try to claim it,no go .I get a daily email from them saying HI YOUVE WON lol ya right 
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im getting old lol
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LHofsdal
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« Reply #93 on: October 06, 2010, 10:27:17 AM » |
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Hence the nickname "NO WIN PALACE".
LH
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rena35
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« Reply #94 on: October 07, 2010, 04:01:24 AM » |
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Hence the nickname "NO WIN PALACE".
LH
 i know
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im getting old lol
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rena35
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« Reply #95 on: October 07, 2010, 04:01:32 AM » |
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Hence the nickname "NO WIN PALACE".
LH
 i know
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im getting old lol
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danielg
Casino Rep
Hero Member
    
Posts: 827

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« Reply #96 on: October 23, 2010, 08:24:45 AM » |
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I just have a question, why winpalace/ casino titan hide the playthru progress check box from their customers? casino titan had this option before winpalace took over it, now it's all gone. It's so much esier for us, just to click on cshier and check our plythru in there, instead of contacting live support everytime. Hi, a bit late reply :-) CasinoTitan has shows the wagering data in the cashier, same is SlotsJungle.com. Winpalace- i agree. Will be open. Thanks for the comment. Daniel
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bonusroundplease
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« Reply #97 on: October 25, 2010, 12:31:28 PM » |
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If it is not too much trouble I would like to know why the reels have started to take 15 seconds to stop? I have encountered this problem with my last three deposits. I contacted support and was told to put it on "TURBO SPIN". I did this and it still took the same amount of time but I had no control over the stop button that I like to push. So there advice did not make the reels spin faster.
I have deposited twice since that incident and it happened again. I made my last deposit on Friday but the reels were spinning slow again so I didn't even want to play. Other members have said you do not win when the reels are doing this and I agree. I logged off and tried again with the same result. Finally, last night I logged in again for the second time that night to play my Friday deposit and the reels were still doing the 15 second thing. I finally gave up and just played my money because I did deposit it and wanted to play. I hope this gets fixed because there is no entertainment when the machines function this way......it is just boring.
Thanks,
A Winpalace fan, cnolley
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danielg
Casino Rep
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« Reply #98 on: October 25, 2010, 12:35:27 PM » |
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Hi Cnolley Thanks for the comment. I will pass it to the RTG IT team. Thank you, Daniel
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regkilla
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« Reply #99 on: November 26, 2010, 11:48:54 AM » |
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I am having a really hard time getting my docs verified I have submitted all my financial info several times to finance dept at slots jungle including faxback form. I have also asked for assitance with none given. does anyone have any suggestions. I would appreciate any help.
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regkilla
Jr. Member
 
Posts: 62

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I just contacted chat in the casino and they said my account was verified, finally thanks anyway  I do appreciate this forum by the way. It has proven very helpful to me 
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TAAADAAA
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I had bad experience with Top game about a year or more ago and I stopped playing with topgame since. I won with Mayflower and got paid, but I was bonus ineligible right after. Thanks Mayflower, you stand out from the rest of other topgame casinos ( casino states and 50 states casino voided my winning, said that I'm bonus abuse). I just saw you, Daniel, under mayflower nd thead, so I thought I'll give it a try again if you can help to give me the bonus with Mayflower. thanks
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TAAADAAA
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Daniel, I received an email from Mayflower with $100 free no deposit bonus. I need a confirmation from you that I'm eligible to take bonus now before I start playing please. thanks
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danielg
Casino Rep
Hero Member
    
Posts: 827

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Hi Taaadaaa,
Yes, of course you can use it.
I have to say that regarding the deposit bonus ban that you mentioned, it's not something i can interfere with, since it's casino management decision, so if the situation remained the same, you will have to contact them.
Have Fun! Daniel
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