That problem/question was NEVER addressed with me either after several attempts to get an answer from finance or Daniel.  I also requested a $2000 withdrawal from Slots Jungle last week and was notified today that only $500 was being wired to my bank although in the history of my transactions, it shows the other $1500 was approved.  I just don't get this group of casinos methods on their withdrawals!  So, good luck with your withdrawals.  I may stop depositing with this group after this last effort to withdraw winnings, just not worth it.

Hi guys,

Ive notified Daniel about your questions.

Zuga

Newsflash!!!  The $1,500 has been deposited into my account.  Kudos to Winpalace

   hello i have also asked the question hoping for some answers.....i deposit enough every week to get my 50 LCB cashback with no delay.....EVERY WEEK......but we still have gotten no answers from daniel about these tactics...... please answer and give us what we deserve.  thanks

I also want you to see the reply I received this morning from the finance dept when I alos emailed them the exact same thing that I posted here.  This is absolutely absurd!!  NO WHERE in their terms & conditions could I find that we are to be paid in installments!!!  I don't know what to say about his response!  It sounds to me that they are simply making up their own rules about payouts because it clearly states that wire transfers are allowed UP TO $3000 and NO mention anywhere of being paid in installments.  Daniel....if this is how its going to be every single time we withdraw our winnings from Slots Jungle, I am done playing there....and I deposit a fair amount of money.  (See below the reply from Johhny at finance)

" Dear ******
Thank you for your email.

All withdrawals are paid in installments. Withdrawals and changes to payment
instructions are subject to clearance by our Security Department.

After you receive your first payment please go to the cashier and make a new
request.

Kind Regards

Johnny Wilson
Finance

-----Original Message-----
From: [me]
Sent: Tuesday, August 23, 2011 3:51 AM
To: sj-finance
Subject: Re: your SlotsJungle withdrawal request

Thank you!  I DO expect the entire $1200 to be wired this time, however.  On
my first withdrawal request (of $2000) a few weeks ago, you only issued a
$500 wire and placed the remaining funds back in my account, which was NEVER
explained to me the reason why.  This very same thing has happened to other
players that I have been made aware of and none of us have ever received
explanations.  I spoke with our account rep, Daniel, at Latest Casino Bonus'
(an exclusive online casino forum with thousands of members) at that time,
who did not know why that happened but assured me that there was no problem
on my end and that I should not expect any problems with my withdrawals in
the future.

Sincerely,
me

Daniel, you are mistaken.  The very first withdrawal request I made for $2000 was NOT on a free chip and I never received an explanation why I was only given $500 to begin with.  I do understand the 2nd withdrawal request being $500 max as it was a birthday chip given to me and I had forgotten I was playing on a free chip when I was doing well on the slots so I will give you that one!  But please, I am talking about the withdrawal request that was approved on July 28th (go back & check my comments on this thread for that time frame) and where I requested $2000 (NO free chip involved).  You did get involved after I initially complained about only receiving $500 but you NEVER gave an explanation....and quite frankly, the explanation you just gave above doesn't really clarify this problem. Are you saying that players who make their FIRST withdrawal will only receive part of the winnings initially and then have to request further withdrawals?  That makes NO sense.  I have NEVER encountered problems receiving my winnings via wire at the other reputable RTG casinos I play at, very cut & dried, no hidden rules or policies and I respect that which is why I play there more frequently.  Slots Jungle is becoming more questionable for me and I am not certain I can trust your finance dept to disburse my withdrawal based on my requested submition, which is why I came here to ask you up front when I initiated the withdraw yesterday.  And then the reply I received from Johhny in finance today only made me more bothered!   Can you understand my frustration?  I do appreciate that you have come here to answer our questions and assist us, truly I do, but I am still not having complete faith in Slots Jungle cash-out process!!  Thank you Daniel.

Hi,

Very strange since I've got a message this morning that all the funds were wired to you.

Let me check,
Daniel

Daniel, I just now received an email from finance that my additional request of $652 was approved for wire transfer so if you had something to do with expediting this, I thank you.  But....we shouldn't have to come here & complain each & every time we wish to initiate a withdrawal over the amount of $500, correct?  I also lost $48 in fees during this process which I didn't feel was necessary.  I thought the wire transfer processing fee was supposed to be $35 (according to your website)...what happened to the additional $13?  Still so very confused and insecure here Daniel!