Author Topic: WARNING  (Read 18343 times)

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Offline chandabam

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« Reply #15 on: February 20, 2011, 10:41:45 PM »
I totally agree with what you said. It is the responsibility of the CUSTOMER Service Rep to make the CUSTOMER feel heard and respected even if what the CUSTOMER is saying is completely wrong. As a business owner I will not be disrespected but I will go out of my way to make my Customers feel that I'm working for them not the other way around.

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Offline JacobBlack

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« Reply #16 on: February 21, 2011, 12:31:19 AM »
My own personal opinion if someone was caught doing such just ban them. End of discussion.        :)


Offline alb777

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« Reply #17 on: July 27, 2011, 06:38:17 PM »
Hey Zuga,

all Casino Reps are offline, always offline!

We write but they always are non-existent, today and also yesterday.


Online Zuga

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« Reply #18 on: July 28, 2011, 03:26:02 PM »
Hi alb777,

all casino Reps get email notifications once its posted at their threads.

I reckon some of them are quite busy and don't visit forum often.... thats when we usually email them ourselves.

"All it takes for evil to prevail is for good people to do nothing "

Check out our No Deposit Casino and No Deposit Bingo lists.

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Offline luckee7

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« Reply #19 on: November 10, 2011, 10:34:45 AM »
Ok, I admit I'm a newbie of a less than a year at LCB and  I agree it's most productive to be polite. Treating others respectfully even if you might be angry at them will almost always get you better results.

I have question; Is this the area for LCB members to address concerns or ask for resolution of problems that they have playing at a particular casino? I have seen many posts online of what recourse a player has if for example if a casino does not pay. I would be nice if this was a place to find public accountability.

I have had only one instance where a casino would not pay me, and there was a small "gray" area which they obviously exploited to their benefit, but previous to that, the casino group did pay me all they owed so I can't really complain.

Online blueday

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« Reply #20 on: November 11, 2011, 03:12:20 PM »
Hi luckee7,

As long as the casino is shown in one of the threads in this Direct Casino Support section, you can ask for assistance in that specific thread.  If the casino is not shown in any of the threads i.e. not represented by a Casino Rep, just post your problem in the "Casino" section of the forum.


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Offline cassyeric

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« Reply #21 on: December 21, 2011, 11:33:50 AM »
that's awesome you would put that up because you guys are the only one that are willing to help us at a time in need of help when we cant get any help or answer from the casino!!! thanks again also you are fast at helping and answering us unlike the casino

Offline footdr

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« Reply #22 on: September 13, 2012, 10:19:05 PM »
I respect casino reps but I also would appreciate a place to post problems with getting payouts as the current forum generally yields no response from many casino reps.  Any suggestions to correct this problem?

Offline send2kiki

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« Reply #23 on: April 11, 2015, 02:14:21 AM »
Is there any way to edit my post for a casino review that I had recently made?  I couldn't find any option to do so and I would like to...

Thanks for your help.

Online OOPaloo

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« Reply #24 on: October 04, 2015, 11:57:33 AM »
Having worked in jobs where I had to deal with all different types of retail customers; I can see both sides of the issue as a customer and a one time service worker.

Yes, the way customers behave can become a key ingredient in the service providers work environment. Too many unpleasant customers in a day will affect your mood and outlook and way to many could affect your sanity if you stay on any given job with that factor involved. 

I am always conscious when I am waited on at a restaurant, or buy something at a retail store; that the wait staff or the cashier don't have it easy--but I think they need to try to show that they welcome customers and customers' issues with the business in order to help the business grow.

Ideally it can be win win.

Casino reps can build loyalty by treating players decently. Players should be courteous and not abusive out of consideration for a human being on the job trying hard to do their best.


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