Online Casino

i have made several depsoits here. i received an e-mail stating 8 free chip to day now they say i have multble accouts which i do not. they cant tell me the other accounts because they say arent in my name i am only one on this computrt. guess they do not want my money but i want my depsoits back if they are saying i have multible account. which i do not very unhappy

Hi Guys,

Rival have implemented a system that denies players bonuses, based on their playing history across all rival brands. It's up to the operator, whether to use it or not. Tropica Casino has decided to use it but the only problem is we do not know which players end up being bonus banned until the player contacts us asking why they not receiving bonuses. We will deal with each player thats contacts us on a case by case basis and allow players whom we feel still deserve bonuses, to carry on receiving them.

In order for us to do this, please PM me your account login name and currency and I'll be happy to look into the account and allow bonuses to players that still deserve to receive them. We are aware that some players that get bonus banned, shouldn't be and therefore we will be happy to change it.

Please remember to only contact me with this regard via PM.

Kind regards,
Duwayne

Hi Jade,

Can you give me your login name pls.

Regards,
Duwayne

Sure Duwayne it's; debidug

jade

Hi Jade,

I sent you a PM.

regards
Duwayne

Hi Booie,

I sent you a PM.

Regards,
Duwayne

I recently made a deposit but I am wondering why I am not getting any freebies.  I see others are.  user kssissy

it's not the first time I cashed out from Tropica, I just dont understand why they asked me to send ID, utility bill again along with new faxback form, but I just sent those docs in again.  The thing is that I sent the new faxback form to them on 9/16, but they said they never received it, so I just want to make sure they receive those docs again this time and process my cashout ASAP please.
username is taaadaaahhh

thanks