Wayne W 
Casino Rep
Newbie
Posts: 9
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« on: October 14, 2009, 10:26:30 AM » |
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Hi LCB Members, I would like to take this opportunity to introduce myself. I'm Wayne W, a relationship manager at Fortune Affiliates. I have been in the online gaming industry for a long time and will be able to be of assistance at any time. Fortune Affiliates is the affiliate management company retained by THE FORTUNE LOUNGE GROUP ( 7Sultans Casino, Royal Vegas Casino, Vegas Palms Casino, Platinum Play Casino, Vegas VillaDesert Dollar , Fortune Room, Vegas Towers, PokerTime, Platinum Play Online Bingo, Platinum Play Mobile and Royal Vegas Mobile.) . Please feel free to drop me a private message if you have any questions, requests or suggestions. I will convey your messages to the Fortune Lounge support department and ensure on the most excellent responses. |
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« Last Edit: October 14, 2009, 06:23:05 PM by Zuga »
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Regards,
Wayne W
Relationship Manager
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jamkam02
Newbie
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« Reply #1 on: October 14, 2009, 08:02:03 PM » |
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Hello there..I have signed up at Poker Time sometime earlier this year but for some reason I was locked out. I have an for each Fortune Lounge casino and this is the only account that I was ever locked out from. I would like to know if you could possibly help me fix it. Many Thanks jamkam02 |
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satansmuff
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« Reply #2 on: October 14, 2009, 09:49:21 PM » |
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Hello Wayne and welcome to the forum.......you guys have ALOT to compete with here, are you guys giving out any appreciation freebies to your customers here?? Vegas Regal is.................  |
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Wayne W
Casino Rep
Newbie
Posts: 9
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Referrals: 0
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« Reply #3 on: October 15, 2009, 03:38:20 AM » |
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Hi jamkam02, Please can you private message me your Poker Time account number. |
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Regards,
Wayne W
Relationship Manager
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Wayne W
Casino Rep
Newbie
Posts: 9
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2
Referrals: 0
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« Reply #4 on: October 15, 2009, 03:59:23 AM » |
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Hi satansmuff, Thank you for your welcome. We do have a some great appreciation freebies, starting off with a LCB Exclusive, Grand Slam of Slots, Tournament Contest. There are 5, Grand Slam of Slots Final, tickets up for grabs. Make sure you join this contest now, and get in line to walk away with that $1,000,000 first prize. http://www.latestcasinobonuses.com/onlinecasinobonusforum/exclusive-lcb-contests/lcb-exclusive-grand-slam-of-slots-tournament-contest/ |
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Regards,
Wayne W
Relationship Manager
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satansmuff
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« Reply #5 on: October 15, 2009, 03:42:43 PM » |
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I wasn't reffering to freerolls that just about all microgaming casinos have [which techincally aren't even free since you have to compete with people who are rebuying] I was inquireing about free bonus money, like Vegas Regal has been handing out!! |
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Tirilej
Sr. Member
Posts: 322
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« Reply #6 on: October 17, 2009, 03:26:05 PM » |
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I signed up to Vegas Palms Casino last week. Today I got a phonecall from them. I don't like to speak english on the phone but this one turned out to be really funny. Of course he wanted to give me a great bonus for my first deposit...and since I am from Sweden he told me I could get "20 swedish krona". I wonder how much he expected me to deposit for that great bonus? It is nearly $3  |
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traveller69
Newbie
Posts: 5
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« Reply #7 on: October 20, 2009, 09:10:07 PM » |
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hello, well - it is quite fine to see you here: due to the fact that i was locked at sultans and on my question for the reason => We reviewed the account and noted that the Player Security Department locked the account due to discrepancies found on it. Please understand that the decision has been made final and the account it to remain locked. Due to security reasons we will not be able to disclose any further information as to why the account has been locked..... on the question for the money (was winning, so about 250-300 USD) => ....., unfortunately due to the account being locked, we will not be able to transfer the money back to you.
Please note that under the terms and conditions it does state that we have the right to withhold payment from you if we suspect any discrepancies on your account.well - the discrepancies i told you in a mail before - german citizen, working for an austrian company and staying in thailand with the company laptop....but nobody interested and quite easy for you: someone winning with his first deposit =====> you lock him, keep the money and on questions like WHY?  ? you give due to "security reasons" no answer....POOR!!!  ....................and if anybody wants the mail with all answers, no problem - just give me an IM..... |
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satansmuff
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« Reply #8 on: October 22, 2009, 04:02:58 PM » |
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what the hell is the point of having a casino rep at the forum if they don't even bother to log on or reply to people for weeks at a time.....the rep for this site last posted on Oct. 15...........!?
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justakiwigirl
Jr. Member
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« Reply #9 on: November 10, 2009, 03:36:07 AM » |
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Hey Zuga Can you kick slack reps out ? lol haha I think if they are slack and don t respond to us  the members you should send them marching what do other members think |
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helwin
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« Reply #10 on: November 10, 2009, 04:01:18 AM » |
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I guess you'd have to find him first!
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satansmuff
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« Reply #11 on: November 10, 2009, 07:11:00 AM » |
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Yes Zuga.....I agree, what kind off support are they giving us when he hasn't even logged on for a month now.....I think LCB needs to drop them, they don't deserve to be associated with such a respectable group as LCB. What would new members think if they came here and this was the first post they had and never get responded to?? They are a terrible group to start with and now this rep is giving LCB a bad name!!
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Zuga
Administrator
Mighty! Member
Posts: 3921
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Referrals: 15
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« Reply #12 on: November 10, 2009, 08:03:47 AM » |
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I think Wayne was / is on vacation. Ill give him a heads up.
But so you all know, they, the Reps, dont have to be here, but they choose to be, so please give them more credit for what they are trying to do here.
Thank you all
_______________________________
UPDATE
Wayne is on vacation til 16th November
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« Last Edit: November 10, 2009, 08:33:51 AM by Zuga »
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"All it takes for evil to prevail is for good people to do nothing "
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johnjenn
Newbie
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« Reply #13 on: January 21, 2010, 08:20:28 PM » |
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i got upset at royal vegas because ive had more than one chat session where i would get no response for extended periods of time and when i would get someone to respond they would always tell me im not eligible for whatever bonus i was inquiring about. their $1200.00 promo consists of 6 deposits and i had to debate(argue) with someone for 3 of those deposits to prove i was eligible and entitled to the deposit bonus, and now with this promo of $15 that they're having, when i tried to claim it, i got a message saying due to the purchases in my account im not eligible for the bonus.
when did royal vegas become so difficult?
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« Last Edit: January 21, 2010, 08:34:40 PM by johnjenn »
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satansmuff
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« Reply #14 on: January 21, 2010, 09:15:11 PM » |
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I think your comment is gonna go unheard....Oct. 15 was his last post here....  |
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