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Author Topic: Rialto Casino support  (Read 6698 times)
jerlyn View Public Profile
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« on: April 06, 2011, 06:02:04 PM »
Hi Everyone!

This is Jerlyn  from Rialto Casino I will be your Casino Rep. for LCB.

if you have any questions or suggestions regarding Rialto Casino, please feel free to contact me.

Always looking forward to help!

Thanks!

Jerlyn. Thumbs Up
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Female wnanhee View Public Profile
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« Reply #1 on: April 06, 2011, 06:09:34 PM »
Hello,jerlyn!

We are so glad to have you here with us and
many thanks in advance for the great support and help.
Welcome!!!
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Female blueday View Public Profile
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« Reply #2 on: April 07, 2011, 02:23:02 PM »
Hi Jerlyn,

Welcome to LCB and we are truly grateful to have you here for all our members.

blue
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BoomBoomLaRue View Public Profile
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« Reply #3 on: October 09, 2011, 08:58:48 PM »
Hi,

I have been emailing support for couple days and i get noooooooooo response.  Is anyone there anymore??

I received an email that they had put a $5 chip in my account.  I was playing and got called away and left with casino open. 

When i got back, i was logged out, of course. 

But when i tried to log back in, i get the message that my account had been blocked and an email address to inquire at. help@rialtocasino.com 

I also emailed directly from website.

So i have just been trying to reach someone to unstick me, but i have gotten no response whatsoever to emails.

Login:  CherryRedd

Thanks Smiley
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Female kattboots View Public Profile
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« Reply #4 on: October 09, 2011, 11:09:58 PM »
Hey BoomBoom... I could log in and give your message to live chat if you'd like. Let me know.

katt
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Every day is a new opportunity for renewal of the spirit.
BoomBoomLaRue View Public Profile
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« Reply #5 on: October 10, 2011, 10:18:55 AM »
Katt i would really appreciate that!!  Still have received no response Sad

I will be patiently awaiting your return! 
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jerlyn View Public Profile
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« Reply #6 on: October 10, 2011, 12:04:33 PM »
Hi BoomBoomLaRue

Let me go ahead and find a solution for you as soon as possible.
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jerlyn View Public Profile
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« Reply #7 on: October 10, 2011, 12:47:06 PM »
Hi BoomBoomLaRue

Ok yo should be contacted by a CS rep any time soon, I inform about your account.

Thanks!
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BoomBoomLaRue View Public Profile
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« Reply #8 on: October 10, 2011, 01:57:21 PM »
Alrighty, i am waiting!  Thanks so much Jerlyn Smiley 
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Female kattboots View Public Profile
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« Reply #9 on: October 10, 2011, 03:03:51 PM »
Quote from: BoomBoomLaRue on October 10, 2011, 10:18:55 AM
Katt i would really appreciate that!!  Still have received no response Sad

I will be patiently awaiting your return! 

I see you are in good hands now BoomBoom! Hope you have a quick resolution now!

katt
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Every day is a new opportunity for renewal of the spirit.
BoomBoomLaRue View Public Profile
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« Reply #10 on: October 10, 2011, 04:50:57 PM »
Me too!  I am waiting ummmmmmm patiently lol

And thanks for your help too Katt Smiley
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BoomBoomLaRue View Public Profile
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« Reply #11 on: October 10, 2011, 08:36:44 PM »
Well, i am still waiting for response.  But i do appreciate YOUR swift response Jerlyn Smiley
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BoomBoomLaRue View Public Profile
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« Reply #12 on: October 11, 2011, 08:31:43 AM »
No response as of yet Sad
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jerlyn View Public Profile
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« Reply #13 on: October 11, 2011, 11:32:31 AM »
Sorry to hear that BoomBoom

Let me go ahead and follow up with this.

Thanks
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BoomBoomLaRue View Public Profile
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« Reply #14 on: October 11, 2011, 12:11:30 PM »
Thanks jerlyn!  Apparently it was a glitch in the system and i am now unblocked Smiley
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