Hi Erik,

I didn't get the email but I got the PM, thank you. As I've said these casinos are not my area althuogh I have an email for sean from diamond vip - sean@diamondvipcasino.com.  I have forwarded your email to him, but please understand this is not my casino, I represent Rome and Diceland only. Sean should be in touch with you shortly.

Rome casino took an extremely long time processing my withdrawal, the only one made. It was basically the first couple of times I deposited. Since then can't win at all.

anyway, it took long time to approve documents and then weeks to be paid to Quick Tender. Can't imagine how long it would take to pay via wire or check, but suspect way too long from me to be willing to deposit there again.

I wanted to let other forum members aware of my
Experience at rome casino.  I very rarely play  online, but I wanted to try out their software.
I contacted their customer support and they said they would give me a bonus if I deposited.  I then deposit close to $200 which I lost. 

Their support said I could get another bonus if I deposited again.  I decided to try it one more time and sent them another $195.  This time I was luckier and was able to cashout over $3000.

I sent them all of my security documents and a day later made withdrawl.  The following day, I tried to login to account and it was blocked.  I sent them an email asking for an explanation with no response.  I then sent numerous emails to noah who replied but nothing was done.

The next email I received was from rome letting me know that they credited my cc for the two deposits I made and closed the account for cc misuse.  I have no idea what this means.

The bottom line is they kept my winning in excess of $2500.  You can play there, but if you win they keep the money?  Only a very unreputable casino would handle things this way.

Noah, if you have an answer i'd like to hear it and how I can get. Paid.

Noah,

Thank you for your support and help. 

I'm having a little bit of trouble with Diceland and was hoping you could give me some input.  My Diceland account username is the same username that I use on here.


I requested a WireMe withdrawal on October 4th and sent in all of my documents on October 5th.  Diceland "received" my documents on October 14th.

I was told it would take 18 business days for the WireMe withdrawal to be processed but the withdrawal is still pending and has not yet been approved.  It's actually not the payout timeframe that is most troubling, but instead the fact that I've emailed 3 different addresses, two in the Finance "department" and have not received any responses regarding my request. 

Additionally, the Chat Reps seem irritated with me and will not give me an estimate or any info.  The phone lines have been down for over a week on my cell phone number so the only way I can contact them is email.  My first email was sent about a month ago.

Please let me know what you think about this.

Hi Twistyraid,

I can check if all the docs and information are in place and if so I will update you, can you PM me your full name or alternatively your casino ID?

Kind Regards,

Noah

I already provided my casino ID in my previous post but I'll go ahead and PM it to you

 

Well it took seven weeks but my withdrawal request at Diceland has been approved 

I was told I should receive my money this week which is awesome.

Although I would have liked a response to my emails, it looks like things might work out after all.

THANKS

"Well it took seven weeks but my withdrawal request at Diceland has been approved  Grin

I was told I should receive my money this week which is awesome.

Although I would have liked a response to my emails, it looks like things might work out after all.

THANKS
"


Diamond vip casino 12week moneybookers
from b.lang@romepartners.com    2500$    processed    

20-30 sent letter ,50-60hour non stop live chat:)

Dimaondvip:  from b.lang@romepartners.com

Noah cant seem to get you to reply via private email??? I had a big win on Diceland and am trying to get paid. I could really use your help.
Thank you