Hello to all,

I am here for any of your inquiries related to:

* Grand Parker Casino.
* Loco Panda Casino.
* Onbling Casino.
* Classycoin Casino.

Please feel free to post anything in mind.


Thanks,


Matt.

Hi Matt,

Thanks for joining the forum. We are happy that you are here to support our LCB members.

Hi Matt

Loco Panda Casino are uk players able to use the free chip located here for wagering and withdrawal purposes?

Hi Turtleshell,

Looking at the T & C for this casino, there do not appear to be any restrictions for UK residents.

"Before placing bets, the Player is responsible for verifying the laws on gambling which governs the place where the Casino is used. It is the Player's sole responsibility to determine the laws that apply in his/her jurisdiction. The Player is responsible for any consequences that may result of his/her not determining the legality of Internet gaming in his/her jurisdiction. "

As gambling is legal here in the UK, there shouldn't be a problem. 

Let us know if you have any probs.

blue

Hi... UK Players can redeem the bonus and play it through. All according to the bonus terms of crs..

Quote from: Turtleshell on April 25, 2012, 08:46:07 PM

Hi Matt

Loco Panda Casino are uk players able to use the free chip located here for wagering and withdrawal purposes?

Fanatastic Matt.  Thanks for that.  I might have to give your casinos a go myself!

blue

Hi Matt

I have an account with grand parker and Im awaiting confirmation of my details before I can deposit and withdraw.  I took advantage of the free ND through LCB.

Can I also take advantage of the free ND with loco panda too?

Ya no problem :: Each casino is independent and should be treated as such 

You are now chatting with 'Julie'

Julie: Welcome to Grand Parker Casino, my name is Julie. May I have your username and how may I help you?

you: shellscasino

you: im wondering if you've recieved and verified my documents yet?

Julie: Just a moment please. Thank you.

you: thanks#

Julie: Michelle, did you get email from our finance department?

you: no, your colleague asked me that the last time.

you: i've still recieved no email from your finance dept.

Julie: Just a moment please. Thank you.

you: ok

Julie: Michelle, could you provide me with the zip code?

you: you've asked that the last time, i'm getting quite fed up with the same questions. it's ky1 1td

Julie: ky1 1td   - right?

you: correct.

Julie: And also you need to resend the faxback form with the updated inserted details.

you: I have

Julie: I will follow your request to the finance department and they will contact you as soon as possiple.

Julie: Please, check your inbox tomorrow.

you: I have confirme my zip code 4 times now once via email, three times with livre chat. I have sent the faxback form - 29/04/2012. If I don't get this sorted soon I will make an official complaint

Julie: ma'am we are sorry for the inconveniences!

you: Please - put you're manager on the chat session if you don't mind

you: !!!! - what is that?

Julie: They will contact you tomorrow.

Julie: I will personally inform our finance department.

you: "ma'am we are sorry for the inconveniences!" Why are you using exclamation marks with me?

Julie: I am sorry. I would like to emphasize that we are sorry for the inconveniences caused to our players. 

Julie: I understand, but it is not in my powers.It is finance department who check all the documents.

you: I will check my inbox tomorrow. I will copy and paste this chat session and send it on if I don't hear back. Do you have a complaints department email?

Then after I deposited I got this message

Transaction Status:  Declined 
 Amount:  $121.00 
 Other Notes:  You must have a faxback form on file to perform a transaction - please contact customer service
Account was not registered because the transaction was declined