Sorry for long post 

hi could you look into 2 withdrawals for me 1 with prism 1 with vegas strip username libbycook

Dear jwill0ws:

Even though your post is from jan 26th just wanted to clarify that according to your casino account history:

On Jan 28th a Fedex tracking number for your payment was provided by Slots of Vegas.

Shipment Dates
Ship date Jan 27, 2012
Estimated delivery Feb 1, 2012 by 7:00 PM
Destination
Pittsburgh, PA

And you received your payment and cashed-out your check accordingly.

Cheers

Cindy Greco

hi cindy,
i am from the uk and played on VIP lounge casino. i got it from lcb. i had a no deposit bonus with wager requirements. i read the terms and conditions before i started playing. as i always do. i meet the wager requirements as stated. and had $100 in the account afer the wager requirements were met. great. i then had to get it up to $200 to withdraw as a check as i didnt have any other methods of withdrawl. done that. got to $200.11. upon which i choose to withdraw. it said manager withdrawl aprroved! great again. ill be depositting on this site. BUT, i asked the online chat for the time period in which i would recieve my check. not so good. she was rude un helpful and kicked me off chat twice. said that i couldnt withdraw because i was one of the countries with restictions. i am not. they have taken the $200 out of my account. and kept it. not even put it back for me to play...... bit confused to say the least. i had very bad customer support, for which i have copied the transcripts if you want to have a look. please can you look into this matter.  my user name on the site is reddy26.

many thanks

david

Hey guys. I deposited $50 with prism. I didnt take a bonus and it was my first deposit with this casino.

I won $800 on t-rex slot game. I innitiated a cashout of $500 and got an email saying there was an error on the slot and my winnings were removed.

Before I read this email I was using the other money on a slot called prince of sherwood. I got 5 scatter which resulted in 15 free games at 4x. I won $300.


I innitiated another cashout and I got an email stating I gave a fake phone number so my winnings were voided but I was allowed to try again with my $50 deposit.

This casino is an outright rogue and fraud. I have reported them to the gaming committee and online authorities that deal with fraud.

I was also double charged on my $50 deposit but was only credit $50.

Dear reddy26:

Unfortunately players from UK were not allowed to cash out from Free Chips. This is why your winnings were voided. This information has been available on the Terms and Conditions section on PDF and Word format.

Cindy Greco

Dear Jennjenn:

As of today I've never received an email from you with your Prism account username. Unfortunately jennjenn is not a valid account username at Prism so i can go ahead and check.

Please feel free to contact me back in case you still need my assistance

Cindy Greco