CLOSED: Castle Casino Support and Complaints Thread

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  • Hello everyone,

    This is Alexander from Castle Casino. You can call me Alex of course! I will be representing the brand here at LCB, thank you for having me!

    To provide a little background about the brand, we have launched in 2010 with a selection of live games as well as conventional RNG ones. Castle Casino's goal is to treat every customer as a Queen/King and anything less than that is unacceptable.

    It is my pleasure to provide direct support to LCB members and answer any questions you might have. Please do not hesitate to get in touch with me at any time.

    You can also reach me at alexander at castlecasino.com, if I am allowed to post this of course.

    Once gain, thank you everyone for having me, LCB members as well as staff people, I'm looking forward to interacting with you!

    Alexander

  • Welcome to the forum. We are happy to have you here to assist our members and guests.

  • Hi Alexander,

    welcome to the forum smiley

  • These doorknobs have a promo going right now . If you like their facebook page they will give you free 10. So i went and liked and got 000000. The lying frickers gave me squat!!!

  • Hello Drayled,

    I am sorry to hear about this, would you be able to message me your username please? Please note that we are awarding many bonuses on a daily basis, we might have simply missed your account accidentally due to the sheer volume of people who have requested this. I can assure you if you send an email request to support at castlecasino.com this should get done within a matter of hours, or alternatively if you talk to our live agents then in a matter of minutes. smiley

    My apologies about the inconvenience.

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