CLOSED: Golden Palace Casino

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Last post made 7 years ago by tashh91
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  • Hi All,

    Paul here from Casino Blasters. Its a pleasure to be invited to the forum to represent our program and casinos.

    Please contact me in future with any questions you may have.

    I look forward to assisting you.

    Kind Regards
    Paul

    Golden palace
    online casino central
    flamingo club
    grand online
    24kt gold casino

  • Hi Paul,

    Welcome to the forum and thank you for being here for everyone.  It really is appreciated.

    blue

  • Welcome Paul:)

  • Hi Paul.

    It's so great to have you here with us.

    Welcome!

  • Do you take US or Canadian players?  I just got an email from Goldencasino but haven't been able to play for a while as a US player.

  • HI Slotslover,

    No US as its Playtech. Not sure on Canadian, will wait on Paul to let us know.

  • generally speaking, playtech takes canadians

  • Hi All,

    Thanks for your messages.

    Unfortunately we do not take US or Canadian Players

    Regards
    Paul

  • ack....guess ill be sticking with the playtechs that do then

  • hi paul

    i have an enquiry about golden palace casino

    i made a deposit without bonus claims and won up to $190 which i requested to be withdrawn

    i recieved an email 3 days later asking me for at least 5 different documents and a screen shot of a skrill transaction

    i however did not use skrill to make my deposit so i deem this as impossible to do

    it is very strange to be asked for a high volume of documents to make a withdrawal and i havent experienced this anywhere else

    i deposited with my credit card and i requested a withdrawal back into my same credit card

    i emailed back but have not recieved response at which point i found it very concerning and did not feel comfortable sharing that many personal documents online

    i cancelled my withdrawal and of course played through my money stupidly out of frustration over the entire situation

    can you please explain this process and why its necessary?

    i enjoy playing on this site but have some doubts

    thank you

  • Hi tashh91,

    Please note that most of the casino require many various documents to prove your identity. They do it for the security reasons, even the selfie with your ID etc. Anyway, we're going to notify the casino rep and get him here to answer your questions. 

  • yes i know but like i said its never been that many documents before so its just a bit confusing

     thank you

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