BetVictor Casino Support and Complaints Thread

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Last post made 1 year ago by KingNemo
Sarah_Betvictor

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  • Hi Guys,  smiley

    It is Sarah here from BetVictor Casino. Any queries or questions about our products or promotions then please let me know, I'm always happy to help.

    You can reach me either on here or email me on sarah.caskie@vcint.com

    Many thanks,

    Sarah

  • Hi Sarah,

    Welcome to the forum.  So glad you are here for us all.

    blue

  • Thanks Blue  smiley

  • Hi Sarah! This is regarding BetVictor's Stanley Cup giveaway. I've sent a direct message to BetVictor on Twitter yesterday with my details in order to claim the $100 prize however they haven't replied back to me yet. I've also contacted live chat with Eli. Eli suggested that I wait it out until BetVictor replies back to me on Twitter. I'm actually getting worried that the time frame of 24hrs may exceed due to the delay. I also hold a screenshot of the Twitter chat in question.

    My details are:

    BetVictor Username: Jmeister8 / 4557561

    Thanks in advance!

     

     

  • Hello Quickwitted

    Please be advised the BetVictor Casino is blacklisted on our website and we discontinued our partnership a long while back. We may not have the influence to escalate your complaint for this given Casino and our contact list may be outdated. However, we will shoot our shot and contact them and see if they respond. Keep you posted on this forum thread if anything surfaces. 

  • Update: This is to let you know that I received the prize for $100 today from BetVictor

  • Hi Quickwitted,

    Thanks for letting us know. We are glad you received the prize of $100. money

    EDIT: Casino Rep has responded and notified us that you indeed have been paid out. 

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