katy 
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« Reply #45 on: November 09, 2009, 03:06:14 PM » |
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Hi, It was my birthday in October and when i sent an email to support re: a possible birthday bonus (i saw this mentioned somewhere as a good tip to get a birthday bonus) i was sent the following email Thank you for contacting All Slots Casino Support regarding your eligibility for a bonus.
On behalf of All Slots Casino I'd like to wish you a happy birthday!
While we cannot credit your account with a bonus at this time, I can confirm that as you purchase and play at All Slots Casino, you will become eligible for many promotions and bonuses in the future. You are also eligible to receive 10% Cash Back on your deposits, exclusively at All Slots Casino, you get 10% cash back on your purchases, for up to 450 credits back this month.
Have a winning day at the casino. Please don’t hesitate to contact us if you have any other questions or concerns.
Best Regards,
Irit
All Slots Casino Customer Service
A Jackpot Factory Casino
http://www.allslotscasino.comNow im not being funny but ive deposited/played enough to be sent the EXCLUSIVE invitation to become a member of your VIP Lounge Casino (which im subsequently joined) but the above response from Jackpot Factory makes out as though im a newbie to the casino who hasnt really made any deposits....is there any way you can look into this? My usernames are:- Allslots - Asr17034536 Alljackpots - Vajr26060445 VIP Lounge - VIPR00027479 Thanks Katy Hi Roberto, Are you able to look into the above query, Thanks Katy |
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satansmuff
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« Reply #46 on: November 09, 2009, 09:41:46 PM » |
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Hey Kathy...I got that same response from them when I enquired about a 50 point loyalty top off........50 points was all I was asking and was told as I deposit more I will become elgible for more and that they could do nothing for me at the moment...Ummm, I've been playing there for less than a year and have made around $4000.00 in deposits....and THAT is not enough for the sligtest compensation from them........Good luck trying to get something as they are the TIGHTEST casino I have ever played before!!
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satansmuff
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« Reply #47 on: November 12, 2009, 01:52:23 AM » |
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Well another add on to this post....just to let you know Roberto, I have closed my account with Allslots and will never play there again....Aside from the fact that I have been depositing there for over 2 years on a regular basis and have NEVER made a cashout, I once again inquired about getting a few points for a loyalty top off and was once again REJECTED!! They claim I haven't earned it?? How does one EARN good customer service and to be treated with a little appreciation I wonder?? Exactly how much does one have to lose in order for your casino to reward their players with a whopping 79 cents??? [79 points was all I was asking for]...I guess $4000 in the hole to you guys isn't enough and with the way you guys treat me here there is NO WAY I will ever make another deposit there...There are PLENTY of other casino's that offer there players all kinds of rewards and bonuses so there is no need to be subjected to this kind of treatment that Allslots shows me!
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katy
Newbie
Posts: 13
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« Reply #48 on: November 12, 2009, 03:48:37 PM » |
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good for you satansmuff ;)xx I'm still waiting for a response about the birthday bonus, although ive cashed out at VIP Lounge from Jackpot Capital, ive never cashed out from Allslots itself and like you ive deposited far to much to mention....we shall see....  [/color][/b] |
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jfcasino
Casino Rep
Full Member
Posts: 125
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« Reply #49 on: November 14, 2009, 06:16:13 AM » |
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Hi For Satansmuff: i'm not sure i've understood, but why don't you ask for a bonus rather than for loyalty points? You earn loyalty points by playing, there is not really much sense in giving them for free, while bonus can be in many case an extra in case of losses, bad luck ecc ecc For Katy: quite strange that you have not received a birthday bonus being a VIP, I got a reply regarding regular accounts, you need to be a bit active in the months before your birthday, otherwise no bonus  I thought anyway that being a VIP was something different, need to check and thanks for bringing this into attention... |
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hyefivess
Sr. Member
Posts: 350
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« Reply #50 on: November 14, 2009, 08:08:43 AM » |
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hummmmm you forgot about me or their is no solutions to my request
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Life is to short to stress over small stuff enjoy life to the fullest because your here today and gone tomorrow!
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satansmuff
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« Reply #51 on: November 14, 2009, 09:56:47 AM » |
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Loyalty points, bonuses, free spins.......doesn't matter what I ask for I'm always told that I have not EARNED the right to recieve any bonuses, excepct they are nice enought to say I have the ongoing 10% deposit bonus.....ohhhhh 10% whole percent. I'm sorry if $4000 in losses isn't worth earning anything at your casino. And I'm not about to waiste another penny to find out just excatly how much I need to lose before I can EARN a little respect there!!! |
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REDSKINS707
Full Member
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« Reply #52 on: November 14, 2009, 10:05:37 AM » |
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im glad u brought that up satan ive lost plenty there ask for anything for my birthday and they said nothing for me maybe next time i told them to close my account u stingy moth---uckers  !!!!!!!! and thats the end of that lol ALLSLOTS is a joke!!! |
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when your HOT dont stop till u get it get it !!!!!!! |
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satansmuff
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« Reply #53 on: November 14, 2009, 10:30:00 AM » |
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Yup.......no need to play somewhere whee you don't get reward for you loyalty, there are HUNDREDS of other online casino's out there that offer depositing customers all kinds of perks......and by the way, when I asked for the loyaly top off, I had lost over $300.00 without earning enough points to even cash in!!!! It's whatever though, if they would rather lose customers and give themselves a bad reputation instead of showing people a little appreciation then thats thats their problem.....I for one would NOT recommend this site to anyone!!
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jamkam02
Newbie
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« Reply #54 on: November 14, 2009, 01:01:26 PM » |
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Hi Roberto, I have sent you a couple of PM and I was wondering when would I receive your response. Many Thanks
jamkam02
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blueday
Global Moderator
Almighty Member
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« Reply #55 on: November 14, 2009, 07:02:55 PM » |
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Hi Roberto, I have sent you a couple of PM and I was wondering when would I receive your response. Many Thanks
jamkam02
I will contact jfcasino - I know he has been very busy. blue |
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jfcasino
Casino Rep
Full Member
Posts: 125
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« Reply #56 on: November 15, 2009, 03:28:37 AM » |
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Hi For Katy: I got confirmation that you got 75 bday bonus exactly the day of your bday in your VIP account, so i'm not sure if there was a misunderstanding or what else  For JamKam02: never got any PM from you, are you sure you sent them to me? For Hyveness: I actually missed your last message, got lost as last message of the page ; there is nothing I can do if you deposit and get only the 10% bonus, you will hopefully receive from our promotion department some good offer in the future, but I don't work in promo department, and I would only waste your time if you contact me for a bonus, cause all I do is passing the info to support and then from them to promo department: what I do is to fix problems with support and to answer questions, so if you have a specific issue with support let me have more details, or if you have a question please shoot Ciao JF |
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satansmuff
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« Reply #57 on: November 15, 2009, 12:30:12 PM » |
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For Hyveness: I actually missed your last message, got lost as last message of the page ; there is nothing I can do if you deposit and get only the 10% bonus, you will hopefully receive from our promotion department some good offer in the future, but I don't work in promo department, and I would only waste your time if you contact me for a bonus, cause all I do is passing the info to support and then from them to promo department: what I do is to fix problems with support and to answer questions, so if you have a specific issue with support let me have more details, or if you have a question please shoot
Hyveness......good luck with hearing from their promotions department, been a player there for over a year, lost over $4000 and still can't get them to offer me any kind of bonuses, whether it be deposit or free!!
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satansmuff
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« Reply #58 on: November 15, 2009, 12:30:33 PM » |
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That's why I quit playing with them!!
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jfcasino
Casino Rep
Full Member
Posts: 125
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Referrals: 0
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« Reply #59 on: November 15, 2009, 02:32:04 PM » |
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very strange that you never got any kind of % bonus offer over the last year, are you sure you don't get our email in your spam box?
I will have a look into it myself
Ciao
Roberto
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