Author Topic: Twist Casino  (Read 1229 times)

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Offline gio400

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Twist Casino
« on: January 17, 2012, 03:37:36 PM »
        Got an email today from Twist Casino. They offered me a 20.00 chip because todays my bday.  I went to the site to claim it in chat like the email required me to do.  I spoke with Andrew-sup, who told me I could only claim the chiip by sending me a photo ID that it was me.  I told him that they should know it's me they sent me the email and that I didn't have a scanner, which I don't.  He was kind enought to credit me anyway.  Later that afternoon I decided to play my credits and low and behold they weren't there.  I went to live chat and again, got Andrew.  He told me that they appeared there for a few seconds and then disappeared because they would not give them to me without a valid ID.

       Why would you send an email to your customer, ask them for their user name on chat, see that the email address I gave him and the user Id were infact one in the same customer, and then ask for proof????? :o 

         I didn't realize I had to jump through hoops just to get a free chip........ pathetic :/

Offline kattboots

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Re: Twist Casino
« Reply #1 on: January 17, 2012, 09:26:49 PM »
Well, first things first, HAPPY BIRTHDAY gio400.

I am sorry you had to get treated like that on your birthday... did you go to any of the other casinos to get a chip... you have to ask most of them that give them. There are some suggestions in a thread here somewhere... you can do a search for Birthday Chips or similar.

And finally, I have to say is that this is very TWISTED!  LOL

katt


Offline gio400

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Re: Twist Casino
« Reply #2 on: January 17, 2012, 09:42:14 PM »
 :)  :D Thanx Katt I'll give it a try

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