First I'll say that I have always liked Topgame's software.
However, casinos sharing Topgame platform can double check my personal details with each other if I have accounts in more than one casino. This is, as I see it, an abuse towards integrity and also against their own terms, and perhaps even illegal?
Just a week ago I was blocked out from ParisVip Casino just after I had created an account, deposited $30 and accepted a bonus and played for 1-2 minutes. The reason, according to a mail from their security department, was: "our system has detected inconsistencies in your account piffen and we have discovered behavior that violates our house rules stated in the Terms & Conditions of our site".
I believe that the only reason they could say this is because I have accounts in other Topgame casinos, though most of them have been inactive for 4 years. The only other Topgame casino I played recently was Black Diamond Casino, from which I also was blocked out after receiving and played a deposit bonus. Before that I had cashed out a few times without problems and the chat staff has always been nice there.
Since I had done nothing wrong at ParisVip casino, the conclusion is that they checked my history from other Topgame casinos, and thus those casinos have shared my personail details. I have never given my permission to that.
I mailed Topgame about this and asked what responsibility they have in this matter, but they have not responded yet after one week.
Any comments on this?
Topgame casinos sharing personal details?
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