ive heard of this often, an mostly this "institute" failed to make any difference in player cases.
only once or twice have they removed an operator, after the whole gambling community more or less pressured them to do so, as the overwhelming evidence was undeniable.
but this is involvig the most common rogues.
if your concerned with accredited, or recommended casinos, you might stand a chance:
but the best way is to go to the operators management, and tell them your issue, if that fails, you could try casinomeister.

Hello drunab - I don't even remember how I came across that site you are referring to but, I had a problem collecting from LuckySlots and decided to register a complaint with site you are referring to (it was free thought what the heck) they did inform me the casino was no longer in operation (which that was already being mentioned here at LCB), and shortly after I did receive winnings from LuckySlots, I'm not sure if my complaint had something to do with me getting paid or not. As Lips stated, it seems like I have gotten more information, winnings, etc taken care of by coming to the forums here at LCB. If you are wanting to complain to Disputes System about a specific casino, you might want to check: http://www.latestcasinobonuses.com/onlinecasinobonusforum/direct-casino-support/  to see if the casino has a Rep here at LCB to maybe help you out....Good Luck!