Online Casino

Here is what i told an operator, thought I would post it:

info: Please wait for a site operator to respond.
28 of info: All operators are currently assisting others!! Times what? one every 5 min? you do the math lol
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: You are now chatting with 'ClaudiaV'
ClaudiaV: Thank you for contacting customer care , how may I help you?
mitch: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx bonus code xxxxxxxxx i think
mitch: On a personal note that I'm going to post in the forums of latestcasinobonuses.com:
The Vegas software and games blow away Rival and Realtime gaming! But you guys in Live person are WAYYYYYYY under staffed and the wait time sucks BADDDDDDDDD
mitch: being on hold on the phone longer than liveperson
mitch: and I know liveperson handles all the Vegas sights golden Harbor silver etc etc
ClaudiaV: sorry about that Mitch.. working on your account right now
mitch: but get some more operators lol
mitch: theres my 2 cents lol
ClaudiaV: ok...
ClaudiaV: let me assist you right away
mitch: no need to say sorry the owners of the Vegas sights need to shell out some $ themselves and upgrade the staff
mitch: just wanted to pass that along to you
ClaudiaV: the bonus has been credited to your account.
ClaudiaV: thanks my dear
mitch: np like I said you do the best you can get the owners to do the same lol
mitch: tootles

I argee with Lips, there casino's need to employ enough people to run their business properly....HEY CASINO'S IF YOUR LISTENING......YOU WILL LOSE CUSTOMERS BY NOT HAVING ENOUGH SUPPORT!!!! I personally have no interest in playing at a casino that I can not get ahold of for help when I need it....it's even worse when you do finally get someone and they have no clue about anything. Many casino's have lost my business simple because I needed to remove some prepaid cards so I could load up with a new one and guess what....I never got ahold of online support and ended up putting my money somewhere else.......So they really need to train their staff properly and have enough to support their business.....................