So I finally heard back from SJ. As expected, they approved $500 of the requested $3000 and put the $2500 back to my account. It won't let me request the $3000 again and limit me to $2500. I went ahead and requested $2500. My greed got me to play some down a few days back but either way, I got 2500 pending again and 5k sitting in my account. This blows! At 500 per request, this will take years to withdraw! Completely ridiculous!