That part about some of your winnings were part of the "previous" bonus? That sounds really "not right." Thanks for the word of caution.  PMM2008

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After playing his balance down to zero, the player redeemed another coupon prior to his second deposit.  The system added the bonus to the deposited amount and consequently added a play-through as well.  The player contacted us, and even knowing that he has played the deposit plus the bonus money, he claimed his winnings stating that he did not redeem any coupon and he was entitled to the whole amount.

Regarding our current cash-out methods, in order to avoid identity fraud, we send the first payment by wire transfer directly to the player’s bank account.  Many of the casinos mentioned in this forum have adopted the same policy, which is followed by us entirely so we still can continue to have the highest standards of security in the industry therefore all our players are guaranteed full protection and anti-fraud measures.

Sincerely,

Lucky18 Casino

the "player "did not redeem another coupon prior to his second deposit!

my first deposit had a bonus. i played my balance down to zero.  there was now bonus amount. there was no playthrough amount listed in the cashier. 
 i made a second deposit without any bonus and some how my account got mixed up.  even live chat said they couldn't understand what happened and why part of my winnings werelisted as a bonus amount when there was clearly no playthrough amount listed.

Regarding our current cash-out methods, in order to avoid identity fraud, we send the first payment by wire transfer directly to the player’s bank account.  Many of the casinos mentioned in this forum have adopted the same policy, which is followed by us entirely so we still can continue to have the highest standards of security in the industry therefore all our players are guaranteed full protection and anti-fraud measures.

Sincerely,

Lucky18 Casino

[/quote]
 the best way to protect the player would be to send the payment back to my e-wallet account!
you accepted my deposit from there you should process my withdrawal there.

this practice was adopted to make withdrawing money more difficult and more expensive and therefore less likely.