the weather was really that bad? cashiers couldnt come in for 3 days straight
Alex: Hello, how are you today?
taa: hello, can I have my winning paid today?
taa: at high noon
Alex: have you sent in the documents yet?
Alex: when did you send them?
taa: about two months ago
Alex: ok i can see on your account that we have received them
taa: it's been 5 business days already
Alex: when did you request withdrawa?
taa: last sunday
Alex: ok i am sorry but cashiers have been unable to make it into the office today due to bad weather and will now not be in the office untill after the bank holiday
Alex: i am sorry for the inconvenience
taa: you guys said the same everyday
Alex: the weather has been bad for a while i am sorry
taa: I contacted 3 consecutive days, and its always with bad weather
taa: thank you, might not play with clubworld again anytime soon