Royal Vegas Casino (a member of Fortune Lounge) didn't pay my withdrawal
(605,05 Euros) to my registered (I made deposit) EcoCard account.After that my casino account has been locked yesterday.
I asked to them the reason.They said "Your account was locked by the Player Security Company due to discrepancies found on the account."
After that I asked to them what are those discrepancies and I added "if you want some identity proofs from me,I can send relevant documents to you."
But they denied to give a detailed information and they said "The nature of the said discrepancies are not available and will not be advised on." You can see that it is a usurpation obviously.
I can send some screenshots,if you want.
HELP ME,PLEASE
That is ridiculous!!! You need to keep bugging them hun. I have never had "eco card" but maybe you can try to get them involved to reverse the most recent deposit you had made. GOOD LUCK!!!
