Last week I wanted to play Microgaming so I went to customer service at Platnium Play looking for free money.  I only have the one account as I am from the USA. Over the telephone they said "We dont offer any free money bonuses for existing players,  but we will set you up a NEW account manually, from here,for the "FORTUNE ROOM CASINO" and you can take advantage of our sign on bonus."  I'm like "ok, Great."
In a few days I get my sign on information, just as they had promised. I sign in, make a deposit,  with no problems.  I play, and of course lose. A couple days go by and I try to sign in again, to make another deposit and play.  Says I am locked out. I call customer service and ask why I am locked out.  They said because "We do not take any new players from the USA."  This is what they said, I am not kidding.  The people  that set the account up for me on one end, now locked me out, on the other end  because I am a new account from the USA .  I dont get it. They said they'll look into it, and I said "Never mind."  They knew I was a new account from the USA, THEY set the account up for me, then lock me out because I am a New Account from the USA.
Can you say FRUSTRATING??   PMM2008